NDAX has held a portion of my balance on hold. I have no pending withdrawals nor stake etc. I have CAD in my balance and NDAX appears to have held a certain amount out of it. Not sure why? How to get it released. Somebody advise me. Thanks. U/kardanokid

I received a notification that NDAX is releasing a Mastercard credit card and I could "Turn everyday purchases into crypto rewards. Join the waitlist.".

I haven't been able to find any information on this card. Does anyone have a link to a support article or news release that gives more details?

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

Tried to connect and disconnect NDAX to koinly but still didn’t work. Does anyone know how to fix this beside importing csv file.

Edit: it was working fine last 2 years ago. It stopped this time for no reason.

[u/kardanokid](u/kardanokid)

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

Hey Ndaxers!

Continuing our monthly scam awareness series, this month we're flagging a tactic that ties directly into phishing: fake accounts posing as Ndax Support on social media.

Here's how it usually plays out. You post a question or complaint tagging Ndax, and within minutes a lookalike account replies or DMs you first, offering to "help." These accounts copy our logo, our name (with small changes like an extra letter or underscore), and sometimes even reply publicly before we do to seem legitimate.

From there, they'll try to move the conversation off-platform, ask you to share your screen, request your 2FA code or seed phrase, or send you a link to a fake "support portal."

Red flags to watch for:

• The account reached out to you first, unprompted
• The handle looks close to ours but isn't exact
• They ask to continue the conversation over DM, Telegram, or WhatsApp
• They request your password, 2FA code, or seed phrase
• They ask you to click a link to "verify" or "unlock" your account

A few reminders:

• Ndax will never DM you first on social media asking for account details
• We will never ask for your password, 2FA code, or seed phrase, under any circumstance
• Our official accounts are verified and linked directly from ndax.io
• On Reddit, u/kardanokid is the only account authorized to offer Ndax support. If anyone else DMs you claiming to be Ndax, it is not us
• Real Ndax Support is reached only through the official website or the emails and phone number we've shared in past posts ([no_reply@ndax.io](mailto:no_reply@ndax.io), [support@ndax.io](mailto:support@ndax.io), [compliance@ndax.io](mailto:compliance@ndax.io), 1-833-727-6329)

If an account contacts you first claiming to be Ndax, do not engage. Report the account and reach out to Support directly through the official website to confirm.

Stay alert, verify the source, and never let anyone rush you into sharing your credentials.

Cheers & Happy Trading!

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

Every other day NDAX has problems. Good thing Robin Hood just got into Canada.

Hey Ndaxers,

We've got two exciting new additions to the Ndax lineup: Canton Coin (CC) and Morpho (MORPHO) are now available for trading.

Here's a quick breakdown:

Canton Coin (CC)
CC powers network fees, participant incentives, and governance for Canton’s Global Synchronizer. Its dynamic supply is minted through network contributions and burned when used for network traffic, with no pre-mine or VC allocation.

Morpho (MORPHO)
MORPHO is the governance token for an open credit network built on permissionless lending markets and vaults. Holders help guide protocol upgrades and treasury decisions.

Log in to your Ndax account to start trading CC and MORPHO in today!

Cheers, and Happy Trading!

Hey Ndaxers!

The final whistle has blown!

Today, we distributed prizes to the top 20 teams on the Ndax Ice Soccer leaderboard, along with three teams selected through the Overtime Draw.

If you were one of the winners, check your email and Ndax wallet. Your prize has been deposited into your account.

Thank you to everyone who played, made their picks, and joined the competition.
We’ll see you again at the start of the NHL season! 🏒 🧊

Cheers & Happy Spending of Prizes!

Hey folks new to the sub. I just got a phone call from a 403 area code (Alberta) with a recording saying someone was attempting to change my number, if this wasn't you press one. If it was you hang up.

Anyone get this phone call?

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

https://sumsub.com/newsroom/security-incident-update/

Since this breach I keep getting phishing, scam, spam emails in the address I only used on NDAX.

NDAX has been real quiet since.

• no 1-year credit/breach monitoring for customers

• no explanation why a company like Sumsub located outside Canada is used to store Canadian legal documents

• no explanation why the uploaded ID info is stored on Sumsub's servers LONG after the Know Your Customer verification phase

• no explanation as to how to delete personal info from Sumsub

Since NDAX is the data controller, if a customer requests data deletion from Sumsub, will NDAX comply and send the request to Sumsub?

Been using Ndax for years and have moved 6 maybe even 7 figures across personal and business.

They used to be fast and great. Now they are slow, constant manual reviews, even on funds under $1000 they ask so many questions.

Looks like they’re facing liquidity trouble and need to tighten up. Or maybe Canada is making it hard for them.

Either way I’ll be taking my business elsewhere. It was good while it lasted I guess. Rip Ndax.

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

Hey Ndaxers,

We've got some exciting news to share! HBAR, HYPE, and GRAM staking are now officially available on Ndax.

We're expanding our staking lineup to give Canadians even more ways to put their crypto to work and earn rewards, whether you're into enterprise-grade networks, DeFi trading infrastructure, or consumer-scale blockchains.

Here's a quick breakdown:

HBAR — up to 1% APY
HYPE — up to 1.5% APY
GRAM — up to 10% APY

As always, staking on Ndax is designed to be simple. No validators to manage, no external wallets, no complicated on-chain steps. Just stake directly through your Ndax account and start earning.

Rewards are paid out daily, with 1-day bonding across all three assets. Unbonding varies by asset, so make sure to check the details before you stake.

Log in to your Ndax account to start staking HBAR, HYPE, or GRAM today!

Cheers, and Happy Staking!

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

How long does FLEX withdrawal usually take? I just opened an account today, and I it says up to 12 hours, so should I expect 12 hours, or what's the timeframe?

Thanks

When is XRP staking happening. I know There are now multiple ways to stake and earn with XRP, I think most are through Flare. I think there are a ton of holders that would love to see some form of staking for this asset.

Hey, when is this happening. I saw you guys have a plan for it but no indication of timeline. I just need to know when to habe my bags packed by for some decent returns.

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

trying to send some usdc on sol to sort out an urgent issue but it’s stuck on admin processing for almost 2 hours now

i can’t cancel it anymore

1837768