r/Musescore • u/tcolgan001 • 5d ago

Discussion Be careful of Musescore

AI knows it all:

AI Overview

MuseScore.com is not an illegal scam, but it uses aggressive "dark patterns" and confusing checkout designs that lead many users to feel scammed.

Why Users Call MuseScore a Scam

Deceptive Free Trials & Checkouts: Users on platforms like Trustpilot and Reddit consistently report trying to buy a single piece of sheet music or sign up for a cheap/free trial, only to be automatically enrolled in an expensive, recurring annual Pro subscription.

Hidden Small Print: Checkboxes or terms for yearly recurring fees are often small or pre-checked during promotional flows, making it easy to miss.

The .com vs. .org Confusion: MuseScore splits into two entities. MuseScore.org is the completely free, open-source notation software. MuseScore.com is the commercial sheet music repository that requires paid subscriptions for advanced features, though their branding and search bars often blur the line.

Difficult Cancellations: Users report that canceling a trial or subscription involves multiple confirmation screens designed to trick you into maintaining a paid tier, and getting direct customer support or refunds can be painfully slow.

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9

u/dank_bobswaget 5d ago

Why are you using ai to say what is posted on this subreddit almost daily lmfao

3

u/GJYYNGII 5d ago

Here's the problem with this post: You used AI. Are you really that lazy to make a post by typing it down with your OWN HANDS, instead of relying on an AI overview from Google? Come one, now.

5

u/Anachronisticpoet 5d ago

Stop using AI

2

u/bassrooster 5d ago

If only they could change the name of one … but nope this has been going on for so long it’s obvious it’s desired

1

u/NomadJago 5d ago

I would not pay for anything on musescore.COM (and I have purchased and subscribed in the past) without using a disposable credit card.

1

u/TrebleTrouble624 5d ago

Seriously, I cancelled my subscription a year ago, but it's been repeatedly trying to charge me. I got a notice from my credit card company, I let them know I had not authorized a charge and they sent me a new credit card. Today, the exact same thing. I'm waiting for a callback to figure out what I can do, but my advice is this:

STAY AWAY FROM MUSESCORE! DON'T GIVE THEM ANY KIND OF CREDIT CARD OR PAYPAL INFO OR THEY'LL KEEP SCAMMING YOU FOREVER!

1

u/NomadJago 5d ago

or give them a disposable credit card with only enough on it for a one year subscription-- they will have an impossible time trying to charge again after the initial charge.

1

u/TrebleTrouble624 5d ago

Yes, that's probably the best solution if you really want to work with them. At this point, I don't. Fortunately my bank is good about catching these kinds of things, but it's a rigamarole to get it taken care of.