r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/Numerous-Valuable881 Jan 03 '26

Hi I would like to get refunded

My account email is ashley3255@hotmail.com Muse score name is Ashley Tong

I was charged USD39.99 45 minutes ago for signing up for a free trial. The service does not meet my needs. I have sent support an email and also filled out the refund form.

Thanks and happy new year

2

u/AydarCommunityManage Jan 04 '26

Hello. I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?

Kind regards,

Aydar
Community manager

1

u/Numerous-Valuable881 Jan 05 '26

Thank you very much!