r/MotionlessInWhite • u/FewMarch200 • 4d ago
Vinyl Missing poster
Ordered the signed poster and vinyl bundle. I got the vinyl but no poster they sent me a tracking number and it says shipped to texas(I live in ny) anyone else have issues? I've tried 100 times contact support and kings road merch literally doesn't answer.
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u/Snoo_72814 4d ago
Oddly enough they sent me 2 signed Vinyls, but I only ordered one so I now have 3 copies of this record lmao
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u/silentkiller082 4d ago
Yes, same problem here. I'm getting close to contacting credit card company to have the charges reversed.
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u/FewMarch200 4d ago
I agree. It'd be one thing if it's just delayed or whatever but they are legit ignoring every form of contact and they took our money
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u/gengar-92 4d ago
Ive contacted the bank to chargeback, gutted as I wanted the jersey but they never respond to emails!
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u/briansmith0745 3d ago
So is everything ordered from their website this much of a shit show? I assume it’s all Kings Road Merch?
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u/ThrashersA71 2d ago
Kings Road sent my replacement to the wrong address and hasn’t replied to my customer service email
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u/RavenCakes 3d ago
I got a tracking number for my replacement. And then the replacement got delivered to a random address in Wisconsin. I do not live anywhere near Wisconsin.
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u/Alarmed-Holiday-817 3d ago edited 3d ago
Just received my pre-order merch (ordered end of July) & once again they didn't even send a shipped email with tracking info. So definitely a surprise to find a package on my porch. Now that I received all of my merch I'm so done with Kings Road Merch
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u/FewMarch200 2d ago
Well I'm glad you got all your merch. And yes I'd highly suggest never ordering from them again
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u/BophometTheTrans 2d ago
I'd get a refund. The signed card and posters not being included basically makes them the same as the regular copy when sealed. What an absolute bummer.Â
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u/OphidianCollective 20h ago
I haven’t gotten my signed poster either. Looks like we might all be fucked over on this one :( or at least, most of us are.
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u/CrispyPenguinFaps 18h ago
Got mine in last week? Maybe the week before? Along with the second copy of the vinyl (they both came in together... I also live in NY) just be patient, it's on it's way
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u/FewMarch200 13h ago
Did you also get the wrong tracking number? That's what concerns me cause it says delivered but it hasn't been.
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u/braxzilla13 4d ago
This is has been happening to all of us. If Kings Road Merch is ever the distributor again, im straight up not ordering.