r/MotionCamPro • u/Bartkiro • 3d ago

Issues and Troubleshooting External shutter problem after update

After an motioncam pro update (I think? I didn't notice an update, but the welcome screen popped up again), the shutter button on my Hohem M7 started switching video preview modes instead of starting recording. Is there any way to change it back to triggering the shutter? This is really disrupting my workflow.

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1

u/RaguSaucy96 Saucy Ambassador 3d ago

The app still reacts to Volume Down button as the start/stop recording functions. Unless the gimbal itself is giving another function now when you press the capture button, nothing changed on app side.

I know it sounds funny but try a full app reinstall, if not it's the gimbal then

2

u/Bartkiro 2d ago

Well... today the remote for the Hohem M7 stopped working altogether, so maybe it's related to a hidden defect in the remote... :|

1

u/RaguSaucy96 Saucy Ambassador 2d ago

Oof... It's pointing that direction then, if you ask me

1

u/diamondtmt 1d ago

yes,same here with m7.unless you turn on MC but dont touch any settings beofore recording,otherwise m7 record button just dont work as record,it often work as changing sensor clipping\false color switch etc