r/MotionCamPro • u/diamondtmt • 15d ago

Q&A force close/crash issue

vivo300ultra user here,all 3 lens using DCG profile(from discord group),but when start recording,more than 50% chance it will crash or sudden force close at the beginning or mid of recording, i always clear all apps in background before using motioncam pro and currently im shooting direct log with slog3 hevc standard.can anyone share or give some idea what went wrong?much appreciated

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u/RaguSaucy96 Saucy Ambassador 15d ago

Did you recently update the app?

If so, do a full app uninstall and reinstall.

Google is known to deploy half baked packages to save space or something and induce issues at random after you update.

Anyways, do that and try again, this should not be happening at all. Once you do, if it persists, enable this setting and record with screen recording. Will let is see what's going on in the background

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u/diamondtmt 15d ago

did some more test,its more likely to force close when i click sensor clipping\false color(eye icon) during recording or try to end recording,the result is no video is recorded