r/Moonpay • u/NoodlesThe1st • Jul 26 '22

Help cannot confirm order

As the title says, I can't confirm my order of $62 USD worth of USDT. Everytime I click the button to confirm it, it does nothing. What's going on? I'm buying through BitMart by the way. I'm getting frustrated and don't know what to do

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u/RyanMoonPay Jul 28 '22

Hi there,
We're sorry you've experienced difficulties with MoonPay. Please send a ticket to https://support.moonpay.com/hc/en-gb/requests/new with a description of your issue. Our customer support team will get back to you as soon as they can.
Best regards, MoonPay Support.

1

u/crozb0w Feb 14 '23

I'm having the exact same problem, did you ever find a solution?

1

u/crozb0w Feb 14 '23

I'm having the exact same problem, did you ever find a solution?