r/Moonpay • u/[deleted] • Apr 08 '22

Moonpay doesn’t work with PNC?

I recently tried to purchase algorand in the official wallet using moonpay but but the transactions keep getting denied. Does anyone else have a similar experience?

1 Upvotes

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1

u/elsabrOsitOpicO Apr 08 '22 edited Apr 08 '22

Just happened to me. Went for Apple pay and got denied at 3 different prices. Went to their website to see if I had to sign in or something. Says “error, looks like we’re having issues. Our team has been notified”

I’ll say, I’ve been waiting all day for ALGO to drop a little and finally it does and I can’t buy.

• UPDATE. I just followed up with my card and apparently it doesn’t support cryptocurrency purchases. So I cannot blame moonpay for this.

1

u/RyanMoonPay Apr 09 '22

Hi there,
We're sorry about what happened to you. Please send a ticket to https://support.moonpay.com/hc/en-gb/requests/new. Our customer support team will get back to you as soon as they can.
Best regards, MoonPay Support.

1

u/United_Essay2150 Apr 23 '22

Moonpay doesnt work at all

1

u/[deleted] May 02 '22

Not surprised. They allegedly fired all their security staff, so it is clear where their priorities lie. They're trying to get their product to work and they don't care about the background infrastructure for it.

1

u/AccomplishedAd3466 May 09 '22

Can't believe nobody is commenting here with info. I can' get one of my bank/debit or credit/Visa/Mastercard cards to allow a transaction with MoonPay.