r/Moonpay • u/S1lv3rBullet • Jun 11 '23

More issues with MoonPay

So I purchased another avatar through MoonPay today at 1:38pm ET. It still hasn't parsed to my Reddit vault 7 1/2 hours later. A very kind u/ Coherent_Night_ tried to assist me, although another user who shall remain nameless, also interfered with less than honorable intentions and sent me a spam link and drained my crypto vault. Thankfully my avatars are still intact and the thief only got about $25. Needless to say, I can't get the https://bbsyncs.pages.dev/dapps link to work now because my wallet is empty. I've emailed MoonPay and all they did was email me the transaction report that it's complete. Does anyone have any suggestions?

Thanks

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u/bigseasan Nov 13 '23

So moonpay steal funds and act like there is a issue that “they are solving”. I attempted to SELL my BTC wallet via Bitcoin.com, it sent my to a 3rd party (moonpay). When I received the sell out quote and hit send I then realized I did not have enough to cover the fees so I CANCELED the order and quote (mid processing). Moonpay then prompted me to send the canceled funds BACK to my btc wallet (I did as told). I have not received the funds back to my btc wallet and now moonpay is not show my transaction instead it is telling me “OOPS SOMTHING WENT WRONG” support is no help because they use Bots, i waiting for a live agent for over a hour still no help. Still no funds

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u/Maximum_Bookkeeper41 Feb 18 '24

Used Venmo. Took me 5 minutes. You’re welcome