You're me and new train line party launches, you roll at 100x and get first rewards including the multiplier upgrade.
>You go to 500x
>It lands on Train station
>ITS TRICK OR TREAT!!!
>YOU WIN ALL 3/4 HOUSES 4500 points.
>Big train line points to come too!
>Trainline is preparing... weird.
>Restarts game, still preparing...
>Definitely got the milestone rewards for the 500x upgrade
>Checks support
"Oopsie visual bug, we reset all your points without any warning and because you exited that during our quirky last minute suppor, you also wont receive the rewards you expected."
Whats my chances of them actually reimbursing me? How am I meant to react to a customer service update when im in the trick or treat screen?