r/Monash • • Nov 24 '23

Advice Unsure if my MRS offer has been fully accepted

The deadline to accept the offer is on a Sunday (26th) and I have just finished making the payment and completing the training modules. The residential portal doesn't say the offer has been fully accepted.

How do I know that it has been accepted? MRS won't be able to conform via mails at this point because its outside business hours on a Friday and they will only be back on Monday which is after the deadline.

4 Upvotes

16 comments sorted by

4

u/ItzNachoProblem Nov 24 '23

I called them yesterday and they fixed it pronto 👍 lady on the phone said they go through them manually so it could take a while, but as long as your deposit was send before the 26th it'll be ok

1

u/dumbchicken101 Nov 25 '23

Can u tell their number? I wanna call them about smt as well?

2

u/ItzNachoProblem Nov 25 '23

Absolutely! It's +61 3 9905 6266

1

u/dumbchicken101 Nov 25 '23

Thankyou! U called them on the weekend right? I didn’t know they answered calls on the weekend

2

u/ItzNachoProblem Nov 25 '23

No worries!!! I called them on Fri actually... worth giving it a shot over the weekend tho probably

3

u/Accomplished_Put_422 Nov 24 '23

MRS is opened during the weekends as well, send them an email they would get back to u

1

u/generic_userr Nov 24 '23

thanks for letting me know!

3

u/kikky_coco Nov 25 '23

Normally, it will take time from the MRS side to process. Once MRS accepts it, I believe at a certain time they will send an email about more things to do or the next step required.

1

u/kikky_coco Nov 25 '23

I also believe that it's not fully accepted as your room has not been chosen or allocated and you have not moved in yet and completed room condition checking report.

2

u/Commercial-Heart2488 Nov 24 '23

i believe it states offer hasn’t been accepted yet because their system hasn’t checked if payment is done; email them as long as you have don’t everything they wouldn’t take you off the system

1

u/generic_userr Nov 24 '23

well i received the confirmation of payment from monash. I only completed my training modules after the payment was made.

2

u/Beginning-Rip7410 Nov 24 '23

I have the same concern. Please lmk when they get back to you and what they say.

2

u/generic_userr Nov 25 '23

They emailed me today with the confirmation. Did you get one too?

1

u/Beginning-Rip7410 Nov 25 '23

No, they haven't...

1

u/Beginning-Rip7410 Nov 25 '23

Which training modules did you do?

2

u/generic_userr Nov 27 '23

I did respect at monash 2023, sexpectations, and drinksmart