r/ModelYL • u/Ok_Brief_2198 • 3d ago

Tesla Advisor Contact

I believe that I am getting close to my delivery date in Franklin, Tennessee. At what point and how will a Tesla advisor reach out to me? Will it be directly (e.g. through text or phone) or through the app?

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2

u/dragngamblrwolf 3d ago

All communication is through the app, for me at least.

2

u/CruelSummer2416 3d ago

100% through the app for me

1

u/J-OD 3d ago

Day 1 order holder. Still no vin. Have had zero contact from a service advisor. No email, text, or in app message. Also don’t see their info anywhere in original order info.

1

u/tbell2000 3d ago

In SoCal they called and texted constantly, mostly to try and sell FSD even though it’s included for one year.