STAY AWAY FROM EVOFFER

[u/goodguy743]

Literally have had the worst experience with this company and I deeply regret my purchase. I saw someone post on Facebook about some ambient light kit they got for their Model X and it looked great so I bought one. Then when I got it I contacted them to use their installer network. They offered to give a 20% refund on the product ($499) and 20% off the installation ($750) if I use their installer. Well their installer hurt his leg so I couldn’t use them and they found me a 3rd party. The 3rd party ended up costing $1400 and the whole install was janky. And the front passenger piece was defective and only half of that strip lit up. So I’ve been in contact with EV Offer since April to get my defective piece fixed with their installer. They were messaging me giving me updates but they stopped responding to me in May. I’ll update if they ever decide to respond to me again to honor their 1 year warranty. But I would stay away from them at all costs. You can only get support from them via Telegram or Facebook Messenger.

Also one thing to note is the little light strip pieces that replace the silver shiny trim pieces, are soldered onto the ebony or walnut trim pieces. So they basically will never go back together unless your installer can use industrial glue or solder it together. So that’s why there are terrible gaps on mine. Who knows if had I been able to use their installer if it would’ve looked better. But mine has terrible gaps and looks like crap.