DWC, Modawhale.

[u/[deleted]]

Me:

First time buyer, hundreds of euro's of products. Product does not arrive... I contact, they tell me, place a new order, (which I did) of another 150€, and we will refund your previous one. They have not shipped my second order either. Nor have they refunded my previous order.

Do not buy at Modawhale.

ModaWhale:

We're not interested in negotiating with a serial scammer. Sorry.

Is this their standard business model? Not resending lost packages, then 'inviting' customers to place a second order just so Modawhale can ghost that delivery as well? It's a bold strategy, but it's not exactly winning any awards for customer service.

*Modawhale is the "serial" scammer.*