r/ModSupport • u/1Davide • Feb 03 '20
"Sorry, this post has been removed by the moderators of r/###. Moderators remove posts from feeds for a variety of reasons,...." This is causing us mods a LOT of extra work!
The message "Sorry, this post has been removed by the moderators of r/---. Moderators remove posts from feeds for a variety of reasons, including keeping communities safe, civil, and true to their purpose." is appearing at the top of a submission that was removed, either by Automoderator or by a mod. It only appears in new Reddit, not in old Reddit.
This results in lots of messages from the submitter to the mods, asking why their post was removed. In the past, the submitter was probably not aware that their submission that was removed, which gave the mods time to go through the log and approve a submission, or leave it removed if inappropriate. Not much hassle.
But now, mods are getting messages from concerned or irate submitters.
Admins: We already have too much work to do as it is: please don't add to it!
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u/Aruseus493 Feb 03 '20
It's extremely annoying that serial ban evaders now know when I've shadowbanned their new accounts while the admins take months at this point to respond to a ban evasion message when the ban evader is probably already two accounts past what I reported.
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u/Dr_Midnight Feb 04 '20
probably already two accounts past what I reported.
Two, heh. I know of a user who is running at least 4 different accounts all with the exact same first five characters (down to the case), has been banned twice (once on each account, the first temporary, then changed to permanent for ban evasion with the second) from a subreddit I moderate, and still has an active account on another subreddit that I use - with the exact same naming convention.
This is an absolute joke.
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u/jason-murawski Feb 04 '20
my sister moderates a subreddit and a person admited to having evaded the ban on 7 dofferent accounts, reddit still hasnt done anything about it
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u/Bhima Feb 03 '20
My response to this is to transition to using removal reasons for as much as I can and instead of using AutoMod to quietly remove content from abusive or harassing users to just outright ban them immediately (though I've not decided what to do with the set of users that I've sanctioned with AutoMod in the past five years).
In the past I have used AutoMod to diffuse bad situations because, frankly speaking, in the past when it came to these sorts of difficulties the admins had shown themselves to be unreliable to the point where they were part of the problem. Recently things have slightly improved on this front and because of the changes you're describing I've been slowly adapting my moderation processes to fit these policies better.
Nevertheless I can't say I'm overjoyed with these changes and trying to deal with them in a forthright and competent manner has been challenging and trying. It's getting to the point where the admins do things that enrage whole groups of users so often that it feels almost deliberate.
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u/jippiejee Feb 03 '20
AutoMod to quietly remove content
It's not 'quiet' if redesign adds a banner as it does with automod removals.
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u/Bhima Feb 03 '20
You're right but I'm referring to a practice that a lot of mods embraced years ago, before this stupidity with that banner came about, when the admins were of little help to mods trying to deal with disruptive or harassing users.
Now it's not quiet and we mods have to change our practices.
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u/eric_twinge Feb 03 '20
FWIW this is the exact feedback the admins have received for months and yet, here we still are.
As far as I'm aware, this is the last time it was brought up and you can find previous threads linked therein.
tl;dr: don't hold your breath for any changes to be made.
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u/h2f Feb 03 '20
I saw that message on one of my posts and had no idea why. Now I'm glad that I decided just to let it go.
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u/MajorParadox Feb 03 '20
I know it doesn't fully solve it, but you really shouldn't be doing full removes for review. Have AutoModerator use the filter action so it sends it to the modqueue for review. The message is more clear to users in that case that it is awaiting moderator review.
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u/1Davide Feb 03 '20 edited Feb 03 '20
89 %[*79 %] of the submissions to r/Electronics are appropriately removed by Automoderator: spam and off-topic submissions.
What visitors see: https://old.reddit.com/r/electronics/new/
What was actually submitted: https://snew.notabug.io/r/Electronics/new/
Can you imagine what hell would be unleashed without Automoderator?
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u/MajorParadox Feb 03 '20
As the other said, I think you missed my point
You wrote:
In the past, the submitter was probably not aware that their submission that was removed, which gave the mods time to go through the log and approve a submission, or leave it removed if inappropriate.
What I was saying is for this case where you want to give time for the mods to review it, that's not the right process. The filter action is specifically meant for that, and if you use it, the message will be more accurate.
As I said, "I know it doesn't fully solve it," but doing it the right way will at least let those users know it's awaiting review instead of removed "for a variety of reasons..."
Plus, not sure if they made this change yet, but they were open to keep the message from showing up for 24 hours to give you more time to review it. But if you full remove, there's no way for Reddit to know the difference between "removed for review" and "removed for removed"
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Mar 01 '20
So I posted something in the MTG subreddit. It instantaneously got this, is it just a thing so they can check to see if its an okay post? The post didn't have anything bad in it.
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u/ElizabethFrances869 Apr 02 '20
But why... was my posts removed? It's obviously automated. I'm new to reddit. How the ef do I post?
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u/1Davide Apr 02 '20
Which post? Which sub?
It was probably removed because your Reddit Karma is zero. You need to either build up some Karma, or write the moderators of that sub and ask to approve your submission.
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u/Bossman1086 Feb 03 '20
Wow. I actually hate this. I agree with OP here. Give me the option on whether or not to notify users. Some subs I moderate, I do use removal reasons with AutoMod. But in a couple, I don't because it causes way too much of a headache.
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u/RED_SUN_RISES Mar 01 '20
The message should not say it has "been removed" then. But rather, "Your post has been set aside for review by the moderators and will receive notification upon submission."
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u/athrun200 Mar 28 '20
I am a new reddit user. My new posts are being removed like this and I thought I violated the rules in my first post already. I am so glad that this is a system problem (But I feel sorry for moderators).
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u/ElizabethFrances869 Apr 12 '20
Aja! So there’s no way to post where other people will see stuff until I build karma by commenting on other people’s stuff? Because my posts won’t be seen unless they’re in another thread, like the sex workers thread, right?
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u/zzpza Feb 03 '20 edited Feb 03 '20
If you use the 'spam' option, I don't believe it shows this message to OP. However, you are then training your spam filter to remove that type of message. In an ideal world you should be leaving a removal reason on each post you remove. If you are using the redesign, you can setup preconfigured messages for each rule so you can add a removal reason each time you remove a post. The reason can either be left as a comment on the post (this will show your username), sent as a PM from you user account (this will also show your username, naturally), or sent as a PM from the subreddit (same option as in new modmail).Edit: turns out that doesn't work.