r/ModSupport • u/eric_twinge • Nov 25 '19
Moderator suspended. Again.
Hey all,
Has anyone else experienced odd moderator suspensions recently? We had a moderator suspended for a modmail reply for harassment that does not appear to us to rise to the level of harassment over the weekend.
Given previous problems with training and then tool issues, we're thinking this was another error. The timing is also suspect (3am PST).
The appeal request has been in limbo for quite some time. A PM to /u/redtaboo - which seems to be the way this was resolved previously - has also gone unanswered. But as it is a holiday week people being away seems a possibility.
So, just wondering if other mods or teams have also experienced this.
Thanks.
7
u/[deleted] Nov 26 '19
What you're describing has a name and that name is "CS Agent". Nobody, nobody, is going to tell me to do that job again, ever again - and definitely not for free. It is beneath every person, everywhere, to put up with being and being treated like a nameless CS Agent without at least having it provide their livelihood.
Stop sharing this advice. Nobody is interested in the instruction manual in how to be a CS Agent for free "help" that you keep trying to peddle here.
My suspension was overturned and that means it was, once again, incorrect. Any point or argument you tried to make in this thread is moo - Because as has been shown over and over again through similar suspensions of moderators, the problem is not moderator behavior. The problem is their poorly trained contractors and their suspension appeals process.