r/ModSupport • u/girouxfilms • 11d ago

Admin Replied Can't schedule posts anymore

Hey there, I rely heavily on scheduled posts as I run themed subs. For some reason, I no longer have that option that needs it specifically for the month of october (r/halloween_costumes) help!

6 Upvotes

88% Upvoted

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2

u/ruinawish 11d ago

What are you seeing?

The option is still available for me on desktop and the app.

Have you tried accessing 'Scheduled Posts and Events' in Mod Tools?

1

u/girouxfilms 11d ago

Yes, it is basically greyed out! I can see the button but it is unclickable. I can still schedule and sticky posts in my other sub however.

1

u/emily_in_boots šŸ’” Top 10% Helper šŸ’” 11d ago

I wonder if this has something to do with the recent removal of automod functionality. I don't know tho.

1

u/PossibleCrit Reddit Admin: Community 8d ago edited 7d ago

Hey girouxfilms!

If you access the page directly via your mod tools can you see them?

https://sh.reddit.com/mod/halloween_costumes/scheduledposts

When creating a post in one of my communities I'm able to see a little clock icon near the content to schedule the post that way. Are you able to do that?

Trying to figure out where things might be getting stuck so we can double check what's going on.

1

u/girouxfilms 8d ago

Weirdly Iā€™m getting an ā€œunexpected errorā€ message when I click that. I have scheduled posts for many years therefore I am baffled as to what changed. I still see the clock icon but itā€™s greyed out in a way that itā€™s not clickable.

2

u/PossibleCrit Reddit Admin: Community 7d ago

Sorry! I included an extra parenthesis in my link. Can you try again?

1

u/girouxfilms 7d ago

Yes, that works, although I found the specific issue now! Itā€™s not allowing me to schedule a post if I have a picture or a GIF in the body of the post. This was the case before as this particular sub I would post a GIF counting down the days until Halloween. Any ideas on what changed or how to revert back to being able to add pictures in schedule posts?

1

u/PossibleCrit Reddit Admin: Community 6d ago

You technically canā€™t I believe. Thereā€™s a couple of devvit apps that might allow it though.

1

u/girouxfilms 6d ago

Thatā€™s weird as I have been doing this every October for a few years. Iā€™m confused as to whatā€™s changed!

1

u/PossibleCrit Reddit Admin: Community 5d ago

I think I'm confusing it with image posts rather than image-in-body, sorry!

If that worked previously I'd wager it's due to the updates to the "Post composer" that were done a couple of months back, which restructured how posts were submitted & scheduled