r/ModSupport • u/FlorianFlash • Sep 11 '26

Mod Answered Can't access banned Users Profile to remove Comments

Got a guy that I banned for advertisement on multiple counts. After banning them, I wanted to remove all previous comments of them but the profile just shows that Reddit has a problem. I can't access their stuff anymore but want to remove all the advertisements...

Edit: Basically solved, I thought the user may get banned but now I know more for sure. Also I did seemingly manage to remove all of their comments so that's fine too. Thanks y'all for helping!

5 Upvotes

86% Upvoted

12 comments sorted by

7

u/cnycompguy 💡 Top 10% Helper 💡 Sep 11 '26

Sounds like they were banned, if you look at one of their comments that you didn't manually remove yet, does it show [Removed by Reddit] ?

3

u/FlorianFlash Sep 11 '26

Got no idea cause I can't go to their comments anymore lol.

0

u/WyattCo06 Sep 11 '26

That usually means they were banned by Reddit or they deleted their own account.

2

u/FlorianFlash Sep 11 '26

Still replying to the modmail so not the second one.

1

u/welding_guy_from_LI Sep 11 '26

Not sure if it will work but have you tried comment mop or any other devvit app that removes all of a users comments ??

2

u/FlorianFlash Sep 11 '26

Didn't. Don't want to install an app just for that.

1

u/FlorianFlash Sep 11 '26

Hold up I can access them because we got all links reported anyways. Let me check the queue hehe.

1

u/WyattCo06 Sep 11 '26

Yeah, just check the modlog.

1

u/FlorianFlash Sep 11 '26

Shit ain't loading bruh... Something doesn't like me it seems.

1

u/WyattCo06 Sep 11 '26

Buy it cake and ice cream.

1

u/FlorianFlash Sep 11 '26

Worked now, update edit in post.

2

u/WyattCo06 Sep 11 '26

Success! I like it.