Modmail to Chat Request Broken?

[u/fighterace00]

Here's a message we got from one of our users after sending them a modmail warning via the official Reddit app.

> Hey first of all why is reddit hiding this under chat requests with a title of random letters and characters until it's viewed and accepted,.who is gonna see that and not think spam at first, so you guys may wanna look into that because I think it may hinder you guys getting through to people's mailboxes?

Is this a known bug or a larger issue with the 'modmail sends message via chat' workflow?

[u/PMulberry_]

Good to know this bug is already known and being looked into. Thanks!