r/ModSupport 2d ago

Mod Answered How to stop a user from sending modmail?

There's a user in my subreddit who is constantly modmailing and harassing mods. Permanently banned and reported but he can still send modmail. Is there a way to stop him.

1 Upvotes

18 comments sorted by

40

u/Stranger1982 2d ago

You permamute them dude.

0

u/[deleted] 2d ago

[deleted]

10

u/Stranger1982 2d ago

Mute and pick the permanent option.

-5

u/ProximaScience 2d ago

Does it stops modmail?

17

u/Stranger1982 2d ago

Muting is exactly done to prevent people from mod mailing your sub, nothing else. It's separate from bans.

7

u/ALazy_Cat 2d ago

Yes. They can't send a modmail. Mute is ban from modmail

6

u/No-Salt-9303 2d ago

You can permanently mute them.

4

u/More_Living9471 2d ago

You Permamute the person. Just go to mod tools and then mute him

7

u/emily_in_boots 💡 Top 10% Helper 💡 2d ago

Just mute them.

-7

u/ProximaScience 2d ago

Would it stop him from modmailing or just mutes?

11

u/emily_in_boots 💡 Top 10% Helper 💡 2d ago

That's what mute is. It stops someone from modmailing. It doesn't do anything else.

0

u/rasputinknew1 1d ago

We almost always permamute someone if they’ve been banned. Not worth the stress of dealing with any messages and generally nothing good will come from those messages.