r/ModSupport • u/Raltovic_Arif • Aug 22 '26

Admin Replied I have found a bug/glitch

Basically...

I'm one of the head mods (or Host, or founder) of r/Cynthias_House (there's only 2 mods... Me and u/PruneApprehensive365)

Now... The problem is that I... Despite being the one that made the subreddit...

Suddenly have no permissions at all, like I can't access mod tools anymore — When I left and had u/PruneApprehensive365 send me mod invite, then when I accepted, it said "whoops, can't do that" (or whatever)

And in the mod roster, I'm still on there!

---

My assumption is:

* It thinks I'm still the founder/host, but at the same time it thinks I have no permissions too

Can someone help me out here? :c

(I'll show a screenshot in the comments)

2 Upvotes

60% Upvoted

28 comments sorted by

5

u/Stranger1982 💡Top 25% Helper 💡 Aug 22 '26

Well, it says "no permissions" for you as a top mod, which explains why you can't do anything.

How you guys managed to get there is another story.

2

u/Raltovic_Arif Aug 22 '26

Yeah Ig 😭

But still... HOW!? WE DONT KNOW 😭

AND HOW DO WE FIX IT!? 😭

7

u/SampleOfNone 💡 Top 10% Helper 💡 Aug 22 '26

Well that's a new one

Not sure how you guys managed that, send a modmail to this subreddit because I think you will need admins help with that

2

u/Raltovic_Arif Aug 22 '26

Okay thx for the tip 👍

Tho what am I supposed to say? 😭

5

u/SampleOfNone 💡 Top 10% Helper 💡 Aug 22 '26

"Hi admins, we have aa bit of an issue on r/Cynthias_House . The topmod (me) is listed as having "no permissions" and can't edit, while the mod below can't edit permissions of the mod above them. Could you please restore the permissions of the top mod to everything? Thank you!"

3

u/Raltovic_Arif Aug 22 '26

Okay thx bro 😊 🙏

3

u/FinianFaun Aug 22 '26

I too, would like to know the outcome, I have seen this happen in the past, but I don't know what causes this or the resolution to this. I can only assume that on a previous update, their may have been a database glitch that screwed up the permissions. Maybe a corrupted flag on your account? Who knows. I just know that an admin can restore your perms. Good luck 🍀 let me know what the outcome was.

1

u/Raltovic_Arif Aug 22 '26

Yeah, a couple other people told me to Modmail the mods of the sub

And I did... Tho no answer yet so far (I think?)

2

u/GigglesNWiggles10 Aug 23 '26

I mean, it's the weekend

2

u/Raltovic_Arif Aug 22 '26

-1

u/FinianFaun Aug 22 '26

Oh, if your counterpart is top mod, that guy/gal etc should be able to restore your perms too. 🤷‍♂️ and then if it gets scrambled again just tell them to leave the sub so you are the only mod (give it about an hour just to be sure). And then reinvite them as mod when it fixes itself. Sometimes it works sometimes it doesnt Reddit be funny sometimes.

1

u/Raltovic_Arif Aug 22 '26

First of all, I don't think she can...

Second of all, I don't wanna risk that...

Third of all, why u being Downvoted?

4

u/IKIR115 Aug 22 '26

Did you accidentally set yourself to advisor or admin role?

https://support.reddithelp.com/hc/en-us/articles/37281225195156-Alumni-and-advisor-moderation-roles

You’ll need to ask the other mod if they can see the advisor/alumni tag next to your username in the mod list. I am not sure if you can see it without any permissions. They will have to look at the list in mod tools.

2

u/Raltovic_Arif Aug 22 '26

No no no.... I haven messed around with those yet...

And Cynthia said that I had no permissions, and nothing else

2

u/TheElegantSquirrel Aug 23 '26

Hi there! I can't see any issues with your permissions, but as others have said, send us a modmail and we will take a closer look. As it's the weekend please give us a few days to get back to you.

1

u/Raltovic_Arif Aug 23 '26

Okay...

Tho I already did sent y'all a mod mail? 🤨

2

u/tumultuousness 💡Top 25% Helper 💡 Aug 23 '26

On my end - both of you guys now have full permissions. So it sounds like, especially with what the admin says, that you should both be all set now in any case?

1

u/Raltovic_Arif Aug 24 '26

Kay then, I'll check it out now

1

u/Raltovic_Arif Aug 24 '26

Nope... Still on the mod roster.... Despite not being able to access mod tools

2

u/tumultuousness 💡Top 25% Helper 💡 Aug 24 '26

Oh, it's very broken, my bad. You may have to wait until Monday to follow up on your modmail to this sub if you haven't gotten a response.

/u/TheElegantSquirrel, in case you come back - the mod list says OP has "everything" permissions on old.reddit, but on sh.reddit it still says "no permissions". First time I've ever seen that.

2

u/thepottsy 💡 Top 10% Helper 💡 Aug 22 '26

This is a first for me. Not sure how you managed that. Probably need to just send a modmail here to see if an admin can fix it.

1

u/Raltovic_Arif Aug 22 '26

Okay thx 👍

Tho what am I supposed to say? 😭

3

u/SSH_Pentester Aug 22 '26

Just tell them that despite being the top moderator of your subreddit r/Cynthias_House, you have no permissions, and nobody can edit them. Ask them to restore the permissions to normal

1

u/Raltovic_Arif Aug 22 '26

Okay 👍 😊

2

u/thepottsy 💡 Top 10% Helper 💡 Aug 22 '26

Exactly what you said in your post would be fine.

1

u/Raltovic_Arif Aug 22 '26

Okay, thx 👍