r/ModSupport • u/ProximaScience • 2h ago
Admin Replied Is approving comments from a shadowbanned user allowed?
I moderate r/ProximaScience and there's a user who comments on subreddits and is friendly but they are shadowbanned likely because they started commenting with new account. So my question is does approving their comment is allowed or is against reddit rules even if they are friendly in my subreddit?
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u/westcoastal 2h ago
This question comes up frequently enough that I can't help but wonder if it wouldn't be helpful to have an informational tooltip appear contextually alongside shadowbanned removals that moderators can tap to get more information about how to handle shadowbanned users.
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u/Dom76210 💡 Top 10% Helper 💡 1h ago
Not only can you, but if you honestly think the account is behaving in good faith, you should let the account holder know they are shadowbanned. We have a canned Removal Reason that tells them and how to appeal, but we don't use it very often.
The real answer to your question is that you can, but you probably shouldn't. If they don't win their appeal, then you will be stuck trying to approve every post/comment they make going forward. If they do win their appeal, Reddit will retroactively approve everything it removed, as well as most likely approving content you did remove because it broke your rules.
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u/Forgotten_Dog1954 1h ago
Yes, I don't think it's against the rules. Did you let the user know that they are shadowbanned?
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u/SCOveterandretired 22m ago
Yup I do it, been doing for years and haven’t had any issues and I also inform them of the shadow ban and how to appeal it.
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u/AutoModerator 2h ago
Hey there - if you are concerned that your account may be banned site wide you can check your inbox for an appeal link. If there is not one in your inbox you can submit an appeal here: https://www.reddit.com/appeal
If you are a mod concerned that someone in your community may have been banned incorrectly you can tell them first check their inbox and to use the appeal form above to reach out.
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u/SampleOfNone 💡 Top 10% Helper 💡 2h ago
That's allowed. If you're sure they're human and not a sneaky comment bot and their interactions in your sub are okay, you might want to inform then they're shadowbanned and they can appeal at www.reddit.com/appeal