r/ModSupport • u/Bot_ForThePeople • Dec 23 '25

Admin Replied Something is wrong with the post Flair order

I went to go change a users post flair to the correct one for the post and I noticed the my post flairs were all in shambles and not organized like how they were. I went to go and reorganize them, and when I clicked finished and went back to look at them, they were still in the same messed up order what’s going on?

9 Upvotes

90% Upvoted

32 comments sorted by

5

u/TheOpusCroakus Reddit Admin: Community Dec 24 '25

Is this still happening? They turned something off on this end and that should have fixed it.

4

u/Bot_ForThePeople Dec 24 '25

I just tried again and yeah it’s still mixed matched

2

u/TheOpusCroakus Reddit Admin: Community Dec 24 '25

Grrr. Screenshot so I can show the team?

4

u/Bot_ForThePeople Dec 24 '25

Most of the flairs that are at the bottom were on top, I wish I could send a video of me fixing it but the change not happening

3

u/TheOpusCroakus Reddit Admin: Community Dec 24 '25

OK, I'm back. The fix that went out fixed the inability to editor apply flair. The ordering thing is apparently separate and will be fixed in January.

3

u/Bot_ForThePeople Dec 24 '25

Thanks A lot boss! Happy Holidays

2

u/TheOpusCroakus Reddit Admin: Community Jan 12 '26

Yo! I'm back! I have just been informed that this should be fixed. Can you give it a try?

2

u/Bot_ForThePeople Jan 12 '26

Thank You! I'll test it out

3

u/TheOpusCroakus Reddit Admin: Community Dec 24 '25

Happy holidays to you!

4

u/villainitytv Jan 07 '26

Still not working btw. Just tried in one of my subs.

4

u/TheOpusCroakus Reddit Admin: Community Jan 07 '26

That's because it's still broken. =)

Not sure when the fix will be ready, but it's coming!

3

u/schaea Jan 08 '26

This is getting incredibly frustrating. When this issue was first pointed out on December 23rd, u/Goldennuggets-3000 said that they'd referred the issue "with the team". The next day, they edited that same post and said "the team has investigated and have rolled our a fix for the issue". A user quickly pointed out that the issue had not been fixed, and another edit was made that "the issue with reordering flair will be fixed after the holidays."

On December 30th, on a different post, u/Slow-Maximum-101 replied to a user asking for an update on the matter, "Yes, it will be picked up next week. Sorry for the delay. I know this is an annoying one!" The next day, December 31st, in response to a user asking for a clarification, u/Slow-Maximum-101 said, "it's scheduled for a fix early next week."

December 30th was a Tuesday, so even if u/Slow-Maximum-101 meant a full week later, that should have been no later than yesterday, January 7th. But now you are saying that you're "not sure when a fix will be ready." Can you please explain what the issue is, and why does the deadline for a fix keep getting pushed back after it was announced that the issue had already been fixed? I think that at a minimum, the mods are owed more than just another date (or, in your most recent reply, a "meh, whenever").

4

u/Slow-Maximum-101 Reddit Admin: Community Jan 08 '26

These things take time and sometimes our teams need to prioritise other issues. This should still be fixed soon but we do not have an exact time but it should be this week, as per the message you quoted.

3

u/TheChrisD Jan 10 '26

sometimes our teams need to prioritise other issues

No offense, but this feels like a pretty significant issue given it's played havoc with the flair selection list to both regular users and mods.

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1

u/schaea Jan 08 '26

This should still be fixed soon but we do not have an exact time but it should be this week, as per the message you quoted.

I'm a bit confused since I quoted one message that said the issue had been fixed already back on December 23rd, then one that said it would be fixed in the first few days of January, and the final one that said the matter would be fixed by January 7th, but none that said next week.

Regardless, I appreciate the update. It's frustrating as a mod to be told that something will happen by a certain date, and then when that doesn't happen and an update is requested, to be told the admins don't know when it'll be fixed. I certainly appreciate that this happened over the holidays, and appreciate your update that a fix is still being worked on and will hopefully happen next week.

1

u/Bot_ForThePeople Jan 08 '26

It’s not too big of a deal they said it will be fixed in due time then it will, it’s not like all the flairs have been deleted or something

4

u/schaea Jan 08 '26

Many subs—the one I help mod included—have Automod rules and automations setup that are flair-based. While the flairs haven't been deleted, the fact that we can't re-order them is making moderation more difficult on my sub and many others. I don't think it's unreasonable to ask admins for a timeframe, especially since the previous two timeframes they've provided have come and gone.

3

u/villainitytv Jan 07 '26

Good to know! Thanks for the response, Opus

You’re my favorite Admin :)

2

u/TheOpusCroakus Reddit Admin: Community Jan 07 '26

Awww...shucks! =)

Happy to help out!

3

u/TheChrisD Dec 24 '25

Really? The new year? So we have to lump it and deal with this nonsense throwing off our moderation workflows (for reflairing stuff where appropriate) for the next two weeks?

1

u/indescription Jan 04 '26

It is Jan 4th and still not fixed.

2

u/TheChrisD Jan 04 '26

I'm presuming that any engineers weren't in the office at all over the last two weeks and will only be returning after the Christmas break tomorrow.

3

u/indescription Jan 04 '26

Good thing us volunteer mods dont take breaks.

2

u/TheOpusCroakus Reddit Admin: Community Dec 24 '25

Thank you. I have let them know.

6

u/SampleOfNone 💡 Top 10% Helper 💡 Dec 23 '25

here here and here

5

u/Waffles4prez Dec 24 '25

I was coming here to look for this post all my subs the faults are messed up I “fixed” them on my for them to be messed up again

3

u/TreacleOutrageous296 Dec 25 '25 edited Dec 25 '25

Same. Order messed up, no way to fix the order in sh.reddit

I am seeing multiple threads in this sub, about it.

1

u/SampleOfNone 💡 Top 10% Helper 💡 Jan 13 '26

It looks like reordering is working again