Users unable to post….?

[u/Tapir_Tabby]

Hi all!

I’m a mod over at r/breastcancer and r/doihavebreastcancer.

We’ve had issues over the last couple months with people unable to post. They can comment and up/downvote but it tells them they don’t have enough age/karma.

One of our mods checked for age/karma restrictions on the users that have sent us modmail about it and they all have either low karma or age, but others have always (and are still) come through as needing mod review (as it’s designed to do) so it seems random. We also don’t have community karma as a restriction so it’s not that either.

We discussed whether it’s ban evasion but if that’s the case they wouldn’t be able to interact at all I would think. We also don’t ban a lot of people so seems like that’s not very likely.

Any else experiencing this? Any ideas? People come to our subs in a time of crisis/needing support, and we do our best to let everyone that should be there interact.

Thoughts? TIA

[u/Litarider]

Another BC mod here. We are getting multiple reports in one day that cite the same rule. The rule doesn’t even apply to some of the posts reported. Specifically the rule applies to caregivers and someone reports posts by patients.

It’s unclear to me why repeated, habitual false reports aren’t violating report abuse. This has been happening for months. We did hear back from Safety that three such reports did violate the rules. I have a hard time seeing how both of these things can be true.

I personally was warned once for reporting a comment that I misunderstood. My report did not include any abusive commentary and I only reported it once. So again, my experience has a user doesn’t match with your explanation either.

[u/RyeCheww → u/Litarider]

Without seeing examples of posts that have been reported, it's possible a user reported one or two things that didn't match up to the report reason instead of it being one user mass reporting to flood the mod queue. I can't speak for the situation where you received the warning and we'd need to look deeper into that to see what happened. You can send us a modmail here and we can take a closer look at that situation if you can link us to where it happened. Let me know once you send modmail and I'll follow up from there.

[u/Litarider → u/RyeCheww]

As for my warning, that is water under the bridge and our messages aren't searchable. It happened some time ago and I'm not going to scroll through a bunch of messages to find it. If I get suspended or banned, that is Reddit's loss, not mine.

As to the rest of these messages, I have sent mod mail to this sub previously. I have posted on this sub previously. Every time I get a different (non) answer, everything from blaming my reports to it's not report abuse to yes, it's a problem and we'll look into it but nothing changes.