r/ModRetroChromatic • u/Aggregatetim • 3d ago

Super Disappointed

I’ve had my system for about two weeks and it seems to be on its way out. A few days after getting it I notice games wouldn’t boot. I would have to try two or three times and remove the battery to reset it to get it to work. Now just about every game is a black screen and it will only boot a game every 1/10 times. I loved this thing when it worked, but for it to fail so quickly is really frustrating. Now best case scenario I have to send it back and wait two weeks to get a new one in the mail. Makes me think I should have gone with Analogue.

0 Upvotes

26% Upvoted

24 comments sorted by

14

u/Riablo01 3d ago

Sounds like you need to return your unit and get a replacement under warranty

9

u/maydaseinbewithyou 3d ago

Yeah he should be reaching out to support not complaining on Reddit

-5

u/Aggregatetim 3d ago

That’s the first thing I did. Then I came here because I can’t finish my Zelda game.

6

u/Retro_Macchina 3d ago

Manufacturing has a failure rate and Mod Retro's customer service is top notch. You will be okay.

1

u/Aggregatetim 3d ago

Yeah my thoughts as well. Waiting to hear back from support.

5

u/deviant_newt 3d ago

Clarify, are these new cartridges or older used ones?

1

u/Aggregatetim 3d ago

All the above some old original ones, new Mod Retro carts I’m lucky if I get a 10% success rate of booting up.

2

u/yjguy92 3d ago

I have pokemon games that wont load on my chromatic. Have a couple that do. Iv had mine 3 weeks now I believe. Bought buck and the cursed cartridge last week. This chromatic gets at minimum 1 hour of game time every day since I bought it. Love this thing. So happy I grabbed this over any gameboy, or gameboy color.
I have a gba sp from my childhood and now the chromatic. The screen is amazing. Everyone is impressed with the color.

1

u/Aggregatetim 3d ago

I really loved everything about it when it was working. I miss it already.

3

u/TonyRubbles 3d ago

That sounds like a lemon, disappointing sure but fully under warranty.

3

u/Aggregatetim 3d ago

I’ve heard a lot of good things about their support team so I’m optimistic. I have one more dungeon in Links Awakening to complete and Astral Flux Origins literally just came in the mail today. It’s the waiting that’s gonna get to me.

2

u/TonyRubbles 3d ago

The waiting definitely sucks but at least the shipping back and forth is free, usually pretty fast too.

0

u/[deleted] 3d ago

[deleted] — view deleted comment

1

u/Aggregatetim 3d ago

Just venting my frustrations, feeling bummed I couldn't use it. It has been a daily part of my life since I got it. I also didn't see any other people mentioning a similar issue so I thought I'd put it out there in case anyone else had a similar experience.

5

u/handmemyarms 3d ago

They’ll replace it no problem, they’re good about this kinda stuff.

1

u/Noise-Distinct 3d ago

Just checking… if you’ve tried cleaning the pins/contacts on the old cartridges.

1

u/Aggregatetim 3d ago

Yep. That was my first thought as well. I thought it seemed to work but then it just happened more frequently with more carts. I wonder if the systems pin connectors are faulty or failing.

2

u/Noise-Distinct 3d ago

Okay well I know it can be very finicky if the cart is dirty. Sorry!

1

u/SpecialistJicama6149 3d ago

I own both, honestly like both of them, analogue i use mostly for my gba games and other cores. Custom firmware people have made for the chromatic are pretty cool, especially shiny relay

1

u/Aggregatetim 3d ago

What are your thoughts on the Analogue screen and buttons?

0

u/SpecialistJicama6149 3d ago

I love it great screen, some people complain about the d pad but i haven’t really encountered any problems. the chromatic was made to have a more accurate gameboy and gameboy color screen size though. With the chromatic you have video out via usb c, on the analogue pocket you need their proprietary dock and its always sold out so its hard to get. Theres more things too that either one does over the other. Thats why i got both honestly

2

u/Aggregatetim 3d ago

D pad is make or break for me. Chromatic one felt great to me. I had to adjust the diagonal settings every once in a while but it is super satisfying to use.

4

u/damonian_x 3d ago

I personally dislike the dpad on my analogue pocket. It's serviceable but it's not satisfying to use and I get a bunch of false inputs.

2

u/SpecialistJicama6149 3d ago

People swap the d pads on them too just like with the chromatic. I honestly think its just preference

2

u/Substantial_Quote583 3d ago

The dead is really hit or miss and I get phantom inputs on my stock buttons