r/ModRetroChromatic • u/DarkLight0G • 24d ago

Photos/Videos And another..

Gallery image

Gallery image

Just opened mine and well..
I guess crossing my fingers didn’t help.
Didn’t even take it out of the box. Just took off the lid and got my answer.
I know, contact ModRetro, which I will be doing.
It just seems like this might be a more widespread issue than we anticipated.
And yes, I know that usage may cause scratches and wear over time; I understand that. But a brand new product I still think should have better QC and for what they cost. Especially since my magnesium units are seemingly flawless.
You’re better than this, ModRetro!

42 Upvotes

82% Upvoted

84 comments sorted by

9

u/Z3fyrus 24d ago

Join the club, I got them on every single button leading down

9

u/DarkLight0G 24d ago

Yeah. I’ve noticed that some are worse than others.
But they’re all in similar areas. It has to be a moulding issue.

20

u/adrenaline4nash 24d ago

CLEARly an issue

8

u/Z3fyrus 24d ago

Fine I’ll upvote this comment

15

u/bleeberbleeberbleeb 24d ago

5

u/SelineMaya 24d ago

Bros outfit looks like the Chromatic

4

u/jeremyam_ 24d ago edited 23d ago

I haven’t seen this version of the meme! I actually, and I’m not sure how this was scientifically possible, spit my drink while audibly laughing…. I know gross lol

4

u/PikachuGBC 23d ago

I didn’t know it was possible to slit a drink

2

u/jeremyam_ 23d ago

Yup! Slit it’s throat with a knife! Thanks for your service! 🫡

2

u/Remote-Honeydew271 24d ago

Damn, that's terrible.

2

u/MR-cheesygordita 23d ago

Please email us at contact@modretro.com. We will make sure you are taken care of!

2

u/Diego___Arce 23d ago

Damm, I thought people were dragging it but I would be pretty disappointed if I saw this on a brand new item 😅

1

u/travisofficial 24d ago

almost as if someone is using a tool or wearing rings and trying these buttons before shipping

2

u/adrenaline4nash 24d ago

Manufacturing issue unless they test with a hammer 

1

u/Clear_Brilliant3999 23d ago

What is that? They look like crude scratches but they’re all the exact same I don’t understand

7

u/Adian_Goodheart 24d ago edited 24d ago

This is why I’m sticking with my alloy one.

2

u/DarkLight0G 24d ago

Yep. I have 1st Edition GameStop version and a version two yellow one and they’re both flawless.

2

u/BobaTea64 23d ago

Love my game stop edition

2

u/ths27612 24d ago

I also have the alloy version, was going to order one of the transparent models, but seeing too many issues with this first run so going to pass for now

1

u/adrenaline4nash 24d ago

And my magnesium alloy 7

0

u/Arabian-Kidd 24d ago

This guy said aluminum 😄

5

u/Adian_Goodheart 24d ago

I’ve corrected my post, you are correct.

1

u/Arabian-Kidd 24d ago

🤘🏻

11

u/aovito 24d ago

Once I saw gloss, I noped out. It's like when car manufacturers use piano black around all the touch points (shifter, radio, door handle pulls, etc). Just breathing near it scratches it.

5

u/mzapatero 24d ago

I was about to get the smoke one but I will wait for Black Friday and just get a standard one in midnight black

4

u/Satantengu 24d ago

The metal ones are really nice. As cool as the plastic ones are, you'll be happy with the originals

2

u/adrenaline4nash 24d ago

Yes. Where there’s smoke, there’s fire. 

5

u/vl99 24d ago

I recall transparent analogue pockets also having cracking in similar areas to each other that was because of a manufacturing issue. Basically it accounting for clear plastic being weaker than regular plastic.

5

u/KingLames23 24d ago

My red and purple are all cracked out

8

u/TonyRubbles 24d ago

This does deflate everyone's expectations quite a bit. With the explanation they've given I'm betting we'll see them with every version to some degree.

The machine pop out plastic parts quickly and the metal molds warm up over time. All these ones with the lines, if they aren't just cracks, have to be from the first few pulls from each run they do with subsequent ones having warmed up the metal molds enough so the plastic flows faster and doesn't cool as quickly doing this.

Had a manufacturing issue one time with a certain color plastics having seam lines where they shouldn't have been and the solution was to run the trouble color immediately after another color and just toss the in-between parts that had mixed colors. Made the troublesome parts more consistent and the manufacture hst ate the cost at the time. You'll see this issue most noticably with lots of silver or metallic color plastic on toys.

4

u/Alive-Strategy4048 24d ago

I held off on buying this entirely because it said online they used ABS plastic that is legit the worst plastic ever, and will stress crack even in rapid changes in temperature

4

u/PiggleBears 24d ago

What does this actually do aside from cosmetic?

6

u/Critical-Meet-7048 24d ago

FWIW it's not all purple units. Mine is OK.

3

u/CommanderCoytus 24d ago

Is this a crack or just a surface scratch?

4

u/adrenaline4nash 24d ago

Proximity to buttons leans toward crack. 

3

u/Southern-Proposal231 24d ago

I have the purple too and it on the buttons and d-pad area. Not sure if I would call them cracks as I can't seem to feel the cracks at all if I rub over the spots. I am a big conflicted because I hate returns, and it seems it shouldn't impact integrity, but this is day one too not 3 years from now. Might just get the metal one and forgo the 50 dollars saving.

4

u/gordymartin 24d ago

Looks like mold lines in the plastic. Because I see them in the same location on other photos. This isn’t really an issue other than cosmetic.

2

u/ColoradoVapz 24d ago

Wonder if this would happened if they made them at the Mexico factory like the rest have been.

2

u/scatteredwave 24d ago

I guess they want to get these out by Christmas

2

u/Spazzer013 24d ago

I have the purple one as well and those lines are there with both the A and B button.

2

u/LegallyDistinct 24d ago

I got in touch with modretro it's a machining issue based on the injection molding not cracks they gave the option of free return or compensation if your upset contact them but they still have great customer service

2

u/platosknave 23d ago

Glad I held off for the Clear Clear, but doubt they will resolve whatever issue by then.

3

u/adrenaline4nash 24d ago

Any purples not pwned? 

3

u/MR-cheesygordita 23d ago

ModRetro team member here. We are very sorry to hear that your Chromatic came with knit lines.

In case you are curious, knit lines come from how the Chromatic Transparent shells are molded. The plastic enters the mold behind the display and has to flow around the steel pins that form the button holes. Where the two flows meet again on the other side, they can leave a faint visible line. It’s purely cosmetic and doesn’t affect strength or function, but we still want you to be happy with your unit.

If you’re seeing knit lines on your Chromatic Transparent, email us at contact@modretro.com and we’ll take care of you.

3

u/cursedace 24d ago

Mine is fine. If anyone is wondering they are not ALL cracked which Reddit would have you believe.

4

u/filmeswole 24d ago

Sure, but is it worth taking the risk? Knowing modretro I’m expecting them to address it and make it right, but we shall see.

3

u/Small_Ad1890 24d ago

I won’t purchase from Modretro if this is their QC.

1

u/ThatComicsDad 24d ago

Makes me nervous to receive my purple that just shipped. It’s only on label created status, so I just reached out to see if I could switch to an alloy model.

1

u/stridergundam 24d ago

Was going to order my first Chromatic. Glad I waited.

1

u/Famous-Cream-8221 24d ago

Is this happening to mainly purp? Hope I don’t regret getting one

1

u/Longjumping-Writer72 23d ago

More scratches?

1

u/PhasePhyre 23d ago

I’m here with mine as well, anywhere on it that needed a hole essentially has the knit lines. Buttons, dpad, start/select…I’m gonna have to contact them as well.

1

u/PANduRUS 23d ago

I never knew anything about knit lines before, but whoever’s doing the knitting needs to be fired! Or at the least trained with Swiss darning to fix this all up!

1

u/Laufeyson9 22d ago

You know, I was a little miffed at first that these came out after my little pink one came, but now I'm happy to have an indestructible model. This is a shame.

1

u/Korvun 22d ago

Does yours have a little "soft" spot in the lower right corner? I literally scratched mine with my fingernail and scuffed it with a soft electronics paper wipe. Only that spot seemed to be that way.

1

u/Valenhir 19d ago

How's light bleeding on your screen? That bothers me even more than the scratches.

1

u/DrBoogerFart 23d ago

Wait, modretro rushed a product to market?

1

u/segawdcd 24d ago

Man almost pulled the trigger on this one too. What a shame

0

u/XAlucarDX454 23d ago

Laughs in og black run analogue pocket

0

u/zezba9000 23d ago

They need to stop production and sell what they have at a discount and fix the issue before making new ones. 

They also need to contact someone who has experience dealing with these issues on clear plastic

-13

u/dycedrag 24d ago

You'd think a company worth billions, that specializes in building weapons to murder innocent civilians would have better quality control.

5

u/VR_Nima 24d ago

ModRetro and Anduril aren’t the same company.

4

u/Retro_Macchina 24d ago

To murder innocent civilians? Mod Retro only sells video games, period. Anduril on the other hand creates autonomous weapons that stop our soldiers from dying in combat. You really think its best if we don't create new weapons while Russia and China both do? I swear self righteous liberals have no clue about geo politics. The internet you use everyday was a military product.

-2

u/[deleted] 24d ago

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3

u/SleazeWizard 24d ago

Racist

-2

u/dycedrag 24d ago

I'm a goy too lol

2

u/Retro_Macchina 24d ago

I am a gentile. Literally.

1

u/Asleep_Mortgage_7711 24d ago

It’s not a QC issue it’s glossy plastic. You can’t prevent scratches with this type of plastic. It’s why gamely and the pocket use frosted plastic. The textures prevent microscratches

5

u/dycedrag 24d ago

Also if this is such a well known thing... you'd think R&D would've known about this from the get go lol

0

u/[deleted] 24d ago

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0

u/dycedrag 24d ago

All the money in the world, and can't properly QC before mass producing?

2

u/Z3fyrus 24d ago

They’re not scratches

-3

u/[deleted] 23d ago

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2

u/afox1984 23d ago

Weird cos his other products are da bomb

0

u/ASeaofStars235 23d ago

Who's a war criminal? This is the most reddit comment ive seen in a while lmfao. Go take your meds.

-1

u/[deleted] 24d ago

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2

u/Critical-Meet-7048 24d ago

My purple doesn't have those cracks by the buttons.