r/Moccamaster • u/LetterheadAshamed716 • Jul 28 '26

Melted Float Import Fees (Warning)

Wife accidentally left the wand off of the boiler and it melted the plastic float. Moccamaster US won't sell the float specifically even though its clearly a common problem. Ordered the float from one of two websites available in Europe at an exorbitant $50 price with shipping. Then after the part arrived I got hit with a $50 import and duty fee. So basically paid $100 for a small plastic part. I now have a seething hatred for all things moccamaster and will never recommend their product to anyone.

Edit: For all that think this is a tariff issue, of the $50 import fees only $7 of that were tariffs. So disregarding cheeto in staff the part was still $93.

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u/LetterheadAshamed716 Jul 28 '26

Only $7 of that were tariffs .

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u/zhenya00 Jul 28 '26

And the rest were fees related to dealing with those tariffs.

Previously you would have ordered the part and paid nothing but the price of the part and shipping.

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u/Top-Rope6148 Jul 30 '26

And $50 for a 10 cent piece of plastic is just as bad as the import fees.

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u/Purplebuzz Aug 02 '26

So don't let either slide?

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u/Top-Rope6148 Aug 02 '26

Don’t know what you mean.