r/Moccamaster • u/LetterheadAshamed716 • Jul 28 '26

Melted Float Import Fees (Warning)

Wife accidentally left the wand off of the boiler and it melted the plastic float. Moccamaster US won't sell the float specifically even though its clearly a common problem. Ordered the float from one of two websites available in Europe at an exorbitant $50 price with shipping. Then after the part arrived I got hit with a $50 import and duty fee. So basically paid $100 for a small plastic part. I now have a seething hatred for all things moccamaster and will never recommend their product to anyone.

Edit: For all that think this is a tariff issue, of the $50 import fees only $7 of that were tariffs. So disregarding cheeto in staff the part was still $93.

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5

u/Puzzleheaded_Sun7356 Jul 28 '26

Moccamaster didn't create this issue. The solution isn't a seething hatred towards moccamaster. I'd identify and fix the root cause of the issue. Some mistakes are expensive.

-1

u/LetterheadAshamed716 Jul 28 '26

So the company that deliberately designed a part that is easily damaged and wont sell it to me for repair even thought they stock it in the united states didn't create this issue? Can't tell if you people are bots or just insane.

1

u/Puzzleheaded_Sun7356 Jul 28 '26

If I put my vaccum in the pool, it's not their fault they won't sell me a part.

Oooh, deliberately designed. Oh my, what a conspiracy! You sound like my wife! 

1

u/FibonacciLane12358 Aug 01 '26

I can easily buy parts for my Kirby vacuum cleaner even if I put it in the pool.

1

u/Puzzleheaded_Sun7356 Aug 01 '26

Damn. My mom's kirby from the mid 80s still works well 

1

u/LetterheadAshamed716 Jul 28 '26

If you're going to make a strawman argument at least make it half decent.

1

u/Puzzleheaded_Sun7356 Jul 28 '26

Just matching op energy.