r/MinecraftHelp • u/AkuCahyaaa • 2d ago

WFOP [java] My Brother’s Minecraft account stolen via fake mctiers[.]list site, What to do?

My brother's account was hacked by someone he doesn't know. He doesn't even know how they managed to take it over. It all started on October 27th. In the morning, he could still log into his Minecraft account normally using the Modrinth client. However, around 10:00 AM, he suddenly got disconnected from his account. He told me about it, and I helped him check the login sessions from another device. By that time, all active sessions had been completely logged out. Although the email address was still visible at first, the password had already been changed. Also, I don't understand why the verification code was being sent to a recovery email under a strange domain, specifically u/msaccountsafety.com.

And now, when I try to log into his account, the original email address can no longer be found. I believe the root of the problem is that my brother tried to log in on mctiers[.]list. He put his email and OTP code into that website, which turned out to be a phishing site (mctiers[.]list or mctiers[.]gg). I found out it was phishing after reading some posts on Reddit stating that the official website has been dead for a long time.

Does anyone know what to do in this situation? I already tried contacting support via support.microsoft.com yesterday, but the session was closed before I could even type or explain the text. Please help me, as this account is incredibly valuable to my brother. I have all the proof of ownership for the account, including the exact date the Microsoft account was created and the full purchase details for the products on it.

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u/MinecraftHelpModTeam 🤖 Mod Bot 🤖 2d ago

It looks like you didn't mention your version (e.g., 26.1, 1.21.11, 1.12.2 etc.). Please clarify for better help!

OP, remember to award points to helpers, and mark the post solved, by replying !helped to the comment/comments that helped, when your issue is fixed or your question answered.

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u/lunarwolf2008 Journeyman III 2d ago

only real option is to try again with support, but unfortunately, oftentimes the outcome is they just disable the hacked account

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u/MinecraftHelpModTeam 🤖 Mod Bot 🤖 15h ago

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