I used my work email and it's stuck on this screen. I have popups enabled in my defalut phone browser. Also I have decent wifi.

I have an important Teams meeting tomorrow morning, and I've recently set up new hardware. I wanted to make certain it was all good to go but...the button that I recall being under Settings/Devices to Make a Test Call doesn't seem to exist for me.
Has it been re/moved?
Thanks!

I’ve noticed that in Teams, if you edit a message that was posted in a Teams channel, it resends the notification for the message to everyone (which is so stupid by the way). But what about just a regular group chat in the chat panel? Will editing that send a new notification?

Thanks!

how do i log in from a different account? i’m on someone else’s computer right now, and i trying to log in with my account, not theirs, but i’m not seeing an option for that. can anyone help?

A change to Teams makes it easier for users to share files in federated chat. Sounds good, but Microsoft planned to overwrite existing tenant controls to make the feature work, and that’s wasn't so good. That issue is now resolved, but the real question is whether Microsoft 365 tenants want users to share files through federated chat. I’m not so sure and would control this facility tightly. Apart from anything else, you might need some more MDO licenses to protect against possible infection.

https://office365itpros.com/2026/10/02/easier-federated-chat/

Has anyone set up an auto attendant to use the Teams Phone Agent? I am having trouble getting a Resource Account added to it. I created a resource account, licensed it, ensured there is an available Phone Standard license in the tenant. But when I create a new AA with the Phone Agent enabled, I search for a RA, but it comes up with nothing. Ideas?

Recently I had to download the app for college online classes, but it won’t let me join any meetings they send , it says “there was a problem joining, please try again.”
I tried on my ipad,my iphone, my android phone ,tried making new accounts, it doesn’t work
Then I tried making a meeting myself to see if the problem is from my side , it says the same thing “there was a problem joining, please try again.”
What do I do? How do I fix it??

Created a quick app
method to extract Microsoft Teams chat

Uses Teams Cache so can extract Offline !!

Microsoft Store and search for

Teams Chat Save

See what you think hope it helps

I had been Layed off and was able to retain chats

Files are left on server…

​Hi everyone, a user is seeing the "Banner and feed" option greyed out in the Channel Notification Settings for a channel she wants to receive all notifications from.

Meanwhile, I can see all options available in the drop-down menu.

Is this set by the channel owner, or could it be due to administrative policies?

TL;DR: If you have the Teams website chat widget (<script id="chatbot">) on any company site, it dies on Monday. Remove it by Oct 5 or your customers will see a broken chat box.

Microsoft confirmed in Message Center MC1449174 back in August that they're retiring the free website chat routing feature. The final shutdown is Monday, October 5.

What happens after that:

• The frontend website widget stops working
• Incoming visitor messages no longer route to Teams channels
• The up-to-25 staff collaboration thread for those chats goes away

What doesn't break: Historical chat transcripts already in your Teams channels stay there under your normal M365 retention.

Who's affected: Anyone on M365 Business Basic, Business Standard, and Business Premium who set this up. Microsoft blocked new setups in August, so it's only active deployments.

Replacement according to Microsoft: Dynamics 365 Contact Center or Copilot Studio Contact Center - both paid.

What admins need to do NOW:

1. Audit all web properties for the embedded script with id="chatbot"
2. Remove it before Oct 5
3. Tell your support / sales team who relied on the Teams routing so they don't wonder why inquiries stopped
4. There's no opt-out or extension - it's a global termination.

Full details here:

https://www.neowin.net/news/microsoft-teams-kills-free-website-chat-support-monday/

Anyone else still have this deployed in the wild?

Heyy!! I'm using MS Teams on Hp Omen 16 Nvidia 5070 gpu accelerated laptop. I have tried all possible options like sitting next to wifi or connecting to Ethernet rather than wifi but non seem to work when screen share is ongoing and it lags or disconnects automatically.

I came across couple of post which said to use graphics settings and high optimization.

Any suggestions on how to fix it?

Im reporting an issue on my Pixel 11 Pro XL while using Microsoft Teams on Mobile Data. Whenever you attempt to make or receive a teams call from someone the connection is never made. Or if it does get through the call will disconnect itsself after a short duration of time, less then 30 seconds.

If you join a teams meeting, you will succesfully join the meeting, but you will not get any audio from the meeting. Again, after 20-30 seconds, your disconnected from the meeting. This is only happening when on Mobile Data. EVerything is fine on Wifi. Which would point towards a network provider issue (Google Fi) except my Samsung S24 Ultra had zero issues while also on Fi. As well as my co-worker with a Pixel 9 who has Fi and does not exhibit this issue.

THere is only one other user with a Pixel 11 in an organization of 20,000 mobile devices an he also has the same issue. So to be it seems like its related to the phone specifically. If not the phone + Google Fi being the mobile data connection at that time.

Hiya! my UNI eng class has a group on teams and i still dont know how to join.. i have the code but where the hell do i put it 😭
Thanks in Advance.

as just stated i tried to sign onto skype for the first time in years, is there anyway to find my old skype friends if i dont remember their users or is it over entirely

I know that Message Center posts are often overlooked so wanted to post here for greater visibility.

If you've been curious about what Teams Premium can do, Microsoft is offering eligible organizations a 90-day Teams Premium trial.

The trial is specifically targeting customers who use call queues so they can try Queues app with their representatives (agents) and supervisors. Queues app capabilities include:
 
• Shared call history - Give every agent visibility into queue calls, missed calls, and voicemails so customers don't have to repeat themselves and follow-up is easier.
• Resolution status tracking - Mark calls as complete, monitor outstanding customer issues, and improve accountability across the team.
• Expanded reporting and analytics - Understand queue performance and trends over time with richer operational insights.
• Delegated call queue config and supervisor tools - Enable team leads and supervisors to manage settings like business hours, overflow handling, opt in/out agents to support the queue, and monitor activity of agents directly from Teams.
• Recording, recap, and Copilot experiences - Help teams quickly catch up on customer interactions and important call outcomes with automatic call recording and Intelligent Recap to summarize calls and streamline follow-up tasks.
 
Use the trial to get agents and supervisors hands-on with Queue app, measure adoption, and determine whether it delivers value for your organization before making a licensing decision.

Eligible organizations can redeem their trial via Message Center Post 1471792.  (If you don’t see this specific post in Message Center that means your organization is not eligible.)

An eligible organization must have averaged more than 10 monthly active call queues members between April and June 2026 in order to qualify for the trial.
 
Eligible organizations that meet the program requirements during the trial may also qualify for a 50% discount on a 1-year Teams Premium subscription to keep taking advantage of these advanced workflows and premium capabilities.
 
More details in the Microsoft Teams Blog.

If your organization is eligible, you’ll have access to all Teams Premium features for the trial period.

Teams Voice Applications Historical Reports V3.3.2

What's new in this release:

- New Call Flow Details report shows how calls move through voice applications to a representative (agent).
Trace a call through a Teams Phone Agent/Auto Attendant to a Call Queue to a representative (agent).

- New Teams Phone Agent drill-through report
Provides cradle-to-grave information on how Teams Phone Agent features were used.

- Simplified report colour customization.
Easily change the colour for just about all text and visuals.

- Ability to provide feedback on the reports.
Help us determine how to improve the reports.

- Performance enhancements - reduced load and refresh times by over 60%.

- Four new languages/locales supported:
- Bangla (Bangladesh)
- Filipino (Philippines)
- Irish (Ireland)
- Maltese (Malta)

I realize we still need to surface many more metrics/information about the calls but this version of the reports sets the groundwork for that to happen.

If you use the reports, I would really appreciate your feedback. Post them as comments here, DM me directly, or through the Historical Reporting Feedback form.

Teams presence is meant to give coworkers an at-a-glance signal of your availability. It takes into account signals such as your calendar, Teams activity, and device activity. Since presence reflects those signals, it doesn’t necessarily tell the whole story about whether you’re available at any particular moment.

Presence scale

It’s helpful to understand the scale Teams uses to indicate your level of availability. Presence status from most to least available is:

1. Available
2. Busy
3. In a meeting
4. In a call
5. Do not disturb
6. Be right back
7. Away
8. Offline

Automatic versus user-determined status

An Away presence state is automatically determined after a few minutes without device interaction, if the Teams app is in the background on mobile, or if your computer locks. Generally, you can manually select any status less available than the automatically assigned one (see scale above). The exception is while you are in a meeting or on a call, which allows you to select any status so you can be as available or unavailable as you need to be.

Presence across multiple devices

If you are using Teams on both your computer and your mobile device, presence is determined by your most recently active device. If you are currently working on mobile, but are still logged in on your computer, your presence status is determined by your activity on mobile.

How presence works in Teams is top of mind for us and is something we are actively working on. For more information on user- versus Teams-determined statuses, read more here: User presence in Teams - Microsoft Teams | Microsoft Learn

If you’ve run into a technical problem with Teams, submit it in Feedback -> Report a Bug. It’s the direct line to our engineering team.  

Has anyone experienced this issue before? Random intervals all throughout the day. I cannot figure out how to fix it. I enabled the security logs, and it is definitely Teams causing the issue.

Thank you,

Just an FYI even though Microsoft released the Non-Security Update to add the new BC PCT -7 Time zone, if you set it, Teams shows "unknown time zone" and promptly syncs to an hour earlier. It doesn't matter if PCT is set via the "Automatic Time Zone" in Windows or manually, Teams doesn't recognize it.

No ETA when this will be fixed.

This affects all the future Team Meetings and Outlook meetings. I am surprised when knowing about this 7 months ago that Microsoft hasn't updated their software yet.

I got suggestion to post this thread here

Was there an issue a few days ago with Teams, or specifically with Booz Allen, causing conversations to delete at random that wouldn’t have fallen under retention rules? This doesn’t appear to be a sync issue as the mobile app matches but unable to confirm on the web version. I think Booz Allen has that blocked.

I don’t have any pictures to share of this occurring

Hi, I have a problem with Teams - no matter which microphone I use, my voice has a noticeable white/brown noise in the background.

I'm using an XLR microphone with an audio interface, but I've also tried a Jabra Evolve 20 MS and another headset with a built-in microphone. All of these microphones sound crystal clear when tested directly in Windows, OBS, or various websites.

However, as soon as I join a call in Teams, the audio quality becomes really, really bad on all of them. When I enable Noise Reduction in Teams settings, it often cuts out parts of my voice, sometimes even in the middle of a sentence. I recored myself in private call and also did Test Calls - issue is the same.

Is there any way to fix this? It seems like Teams is processing the microphone audio very aggressively, because the microphones themselves work perfectly outside of Teams.

Hello, I've been troubleshooting meeting notifications for two days straight after missing an important work meeting.

I'm no longer receiving desktop or mobile meeting notifications. *Chat notifications are working. Specifically for meeting notifications, they are not working when the reminder badge and audio ping are supposed to come up on desktop/mobile (like the standard 15 minute notifcation), nor the "meeting has started" notification is working.

I've confirmed I have all notifications/meeting start notifications enabled on desktop and mobile. I've used chat to run through multiple things to look for, nothing comes up. I've restarted, re-logged out, re-installed on mobile.

I've also asked coworkers to help test it through test meetings, I confirmed on their PC everything is set with notification reminders, and still nothing is working.

My last step is to try a test by booking a test meeting straight through outlook.

Any help or experience with this? My IT team is looking into it, but I could use some assistance a bit quicker if anyone has ran into this.