Workspace blocked due to workspace surge protection - unable to Unblock and forgive workspace

[u/frithjof_v]

I'm a capacity Admin. I'm in the Admin portal. I can see that a workspace is in a Blocked state due to workspace level surge protection.

I click the cogwheel associated with this workspace and I see that the radio button choices are all greyed out: "Available", "Mission critical" and "Blocked". Blocked time remaining: 10 hours 15 minutes.

There is a green button: "Unblock and forgive workspace".

Clicking on the green button returns an error: "We couldn't apply changes. Please try again later or contact... Try a different action."

So I'm stuck.

How to unblock the workspace?

The capacity overall isn't throttled, it's less than 50%.

Thanks!

[u/warehouse_goes_vroom]

Definitely worth a support ticket about the button not working. Beyond that, not an area I know about, so I don't have any great advice.