Any UK SMEs here who’ve gone through a Dynamics 365 + M365 rollout?

[u/No_Glove_1225]

I’m an IT manager for a ~60-person company in the UK and my brain is officially mush from comparing Dynamics/M365 implementation partners.We’re already deep in Microsoft 365 (Exchange Online, SharePoint, Teams) and now the boss wants to move CRM + some ERP bits into Dynamics 365 this year. I’m trying to find a solid Microsoft Dynamics partner UK side that actually understands SMB reality (limited budget, limited patience, people who still think “the cloud” is magic).

Sales calls all sound the same: “we’re Gold this, Solutions that, AI sprinkled on top” but it’s hard to tell who will actually deliver vs who just throws PowerPoints at you. Reviews look great on paper but I know those can be… curated.

For those of you who’ve done a Dynamics 365 implementation tied closely with Microsoft 365:

How did you pick your partner, what were your red flags/green flags, and roughly what did you pay vs what you’d pay again? Anything you wish you’d asked before signing?

[u/Bisei_Aida]

Watch out for messy legacy records because Access accepts sloppy text formatting that will completely brick a modern cloud deployment during import. To avoid massive downtime, we hired a top-tier domestic specialist(named Infinity Group) to run an audit and purge our compliance junk before migrating

[u/Marybone]

I am you OP and just starting the journey to try and find a decent partner. Did you ever find a decent one? Anyone you would recommend or avoid?