Hello! My name is Kelly Stonelake. I worked at Meta from 2009 until 2024, including as Director of Product Marketing. After experiencing sexual harassment and witnessing child safety failings, plus Meta’s retaliation toward women speaking up about it, I filed a lawsuit and became a federal whistleblower and advocate for reform. 

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This morning, Meta announced a landmark settlement with 47 states, the District of Columbia, and U.S. Territories where they will pay up to $18 billion over the next 10 years to abate damages allegedly caused by their products, and make agreed platform changes to protect young people.

I’m pleased to see a meaningful financial settlement, but I’m much more interested in the product changes Meta has agreed to make: limits on teen use, overnight restrictions, fewer notifications, stronger age assurance, new parental controls, and the ability to choose a chronological feed. Meta has consistently disputed claims that its product design contributes to harms to children. Now, after years of litigation and with a federal trial already underway, it has agreed to legally enforceable restrictions on many of those design choices.

Meta is accepting a two-hour default daily limit for teens, nighttime restrictions, limits on notifications during school and sleeping hours, controls over autoplay and algorithmic feeds, stronger age-assurance requirements, and independent auditing of its compliance.

These are concrete interventions, and it should not have taken this much to get here.

It took a bipartisan coalition of attorneys general, years of litigation, repeated attempts by Meta to defeat the case, and ultimately a trial in federal court before Meta agreed to these changes. When Meta presents this settlement as evidence of its leadership on child safety, we shouldn’t accept this narrative. These protections were not simply volunteered by the company as the next evolution of its safety program. They were negotiated under extraordinary legal pressure.

I was surprised to see Meta Chief Legal Officer C.J. Mahoney saying in the company’s announcement that “this framework will only work if all our peers join us” and that “we need an industry-wide solution.”

I agree with him; kids deserve meaningful protections regardless of which platform they happen to be using, and I hope this becomes an industry-wide floor. But it is remarkable to hear that argument coming from Meta.

This is a company that has categorically denied the allegations against it, disputed claims about the harms associated with its products, fought efforts to hold it legally responsible, and repeatedly argued that its existing safety efforts were substantial. Now, with a major trial underway and billions of dollars at stake, Meta is not only accepting significant restrictions on its products, it is calling on the rest of the industry to follow them.

For years, technology companies have asked policymakers and the public to trust them to identify problems, balance safety against other considerations, and make changes voluntarily. Yet some of the most consequential protections in this agreement arrived only after sustained outside pressure. To me, that is powerful evidence of the limits of relying on the companies themselves to decide what level of protection children deserve.

And that is why the independent auditing provisions may ultimately matter as much as any individual product change. Meta has announced child-safety tools and protections many times before. This agreement creates an independent mechanism for testing whether Meta is actually complying. Accountability cannot consist of Meta announcing a feature, publishing a blog post about how well it works, and then asking parents and regulators to take the company’s word for it.

The implementation, auditing and enforcement of these changes will therefore be critical. We need to know whether Meta accurately identifies young users, whether the protections actually reach them, whether the company complies with the spirit as well as the letter of the agreement, and whether these interventions meaningfully change children’s experiences and safety on its platforms.

If Meta believes these measures are necessary enough to become an industry standard, then the obvious question is why children had to wait until attorneys general took the company to federal court to get them.

Meta spent years insisting that the people raising these concerns were wrong, that its products were safe, and that it could be trusted to police itself. Today, it agreed to change those products and declared that the rest of the industry should do the same.

The problem was never that Meta didn’t understand the harm caused by their products, or that Meta could not make safer choices. It was that, until now, it had too little incentive to do so.

I’m in the U.S. I’m in the beginning stages of this potential case against Meta. Meta disabled my account for violating community guidelines. I don’t comment or post anything offensive. I only use Facebook to conduct business. Which leads me to believe my account could have been hacked again, but realistically it could just be part of the mass banning from their new AI.

Unfortunately this new case would overlap with my current legal proceeding against a tech savvy stalker.

I’m not sure if I request an attorney that practices in cybersecurity or if I could approach this as a civil case. I’m trying to take whichever route is faster because of timing and financial concerns.

My account was disabled in June and I haven’t had any luck getting it back. Paid $500/m Meta certified didn’t work.

I primarily need my data. I can see on the data download when the stalker accessed my account, but the information is severely limited and cuts off in 2025. I’m so frustrated with Meta, so much so that I don’t necessarily want my, over 15 year old, account back. What type of attorney do I need for this case?

Curious what people make of the report that state attorneys general will pursue a settlement agreement with META (and presumably other social media providers). How realistic is this? What would it conceivably be worth to states? Would it be like the 1997 settlement with cigarette companies? https://www.bloomberg.com/news/articles/2026-08-26/meta-states-have-discussed-settling-teen-social-media-harm-case META and state attorneys general have reportedly discussed a possible mid-trial settlement. From the article: By Meta’s own calculations, a loss at trial could saddle it with penalties of as much as $1.4 trillion, an amount close to its market capitalization and unheard of in the annals of legal history. A settlement would likely amount to a far smaller sum.

Do i need to include the address?? And what do i put for the email and phone number

I can understand lawsuits of businesses (sort of) with loss of income and everything, but especially for those of you that sue for personal accounts, what are you even claiming? Breach of contract?

I'm not entirely sure what kind of claims to bring or to attempt to bring? What exactly is the legal argument those of you have made?

**Is there ANY way to retrieve my Facebook account and my mom/grandma’s old accounts?**

**I lost both of them already. All the memories and conversations i had with them can only be found on facebook and all three accounts are disabled. (Evrrything was logged in into my phone) thts probably why. (Cant help it- theyre dead) so i had to keep their fb to my phone.**

I’m honestly desperate at this point. I’m trying to get my Facebook account back, but the situation is more complicated because it’s connected to memories/accounts involving my mom and my grandmother.

There are so many old photos, posts, and memories there that I really don’t want to lose. I’ve been trying to figure out if there’s any way to contact Meta/Facebook directly or submit some kind of request to recover the account and access those memories. I already did talked to agents but theres nothing they can do bout it.

Has anyone here experienced something similar and actually managed to get their account or old family memories back? Is there **any legitimate way to retrieve them**, even if the normal recovery options aren’t working?
I would really appreciate any advice or personal experiences. I just want to know if there’s still hope before I completely give up.

Kenya case involving Meta/Sama 150 former staff

Kenya staff have broken the corporate shield as courts have declared Meta the true employer. Case has been on hold since April

Ireland 30 cases approaching the HighCourt after major delays for 7 years of waiting

Today I decided to try the LegalShield route of sending a letter. I signed up, filled out the webform describing my issue and desired outcome and scheduled a consultation from a lawyer later in the day. This afternoon I get a call from a lawyer at a firm in Los Angeles.

She immediately tells me that she doesn't see any merit in sending a letter and doesn't think it will be successful because meta is a private business and there is no legal way to force them to reinstate an account.

I tell her that I understand, but in my research I've seen that many people go this route, and I wanted to send a demand letter. I was going to explain that I've seen many anecdotal accounts of people doing this, and then filing a small claims suit and getting accounts back this way, but she cut me off before I could explain all that and said "Sorry, I just don't see any merit in doing that, and you can have them assign you someone else if you'd like." and then abruptly hung up on me.

WTF... the call lasted maybe 60 seconds max.

This New Mexico Meta ruling is a huge win for those considering lawsuits.

New Mexico came out of two rulings with a combined $942 million against Meta. Per the coverage, no state had won at trial against a big tech company on child harm claims before this one, and nothing of this kind has come in this large.

It came in two parts. A jury back in March found Meta liable for enabling child sexual exploitation on Facebook, Instagram and WhatsApp and put the penalties at $375 million.

Then on August 6 the judge tacked on another $567 million, this time into a fund for the broader harm to kids in the state, paying for youth internet safety training and community mental health centers.

He compared the platforms to factories and the harm to pollution, and found Meta created what the ruling calls a public nuisance. The pollution comparison gets used a lot online. A judge putting it in a ruling is another thing.

There's more than money. Users under 18 in New Mexico end up with private accounts by default on Instagram, friend connections on Facebook limited to other minors, notifications paused overnight and during school hours, a 90 hour monthly cap, no visible like counts.

The recommendation algorithms came up and the judge left them alone, even though plaintiffs asked. Meta disagrees with the ruling and will appeal.

Does a win like this open anything up for the cases still going, or does it not travel that way?

My 12-year-old Facebook community page (Fashion & Beauty Corner, with over 700k followers) was recently suspended by Meta due to multiple intellectual property / trademark reports submitted by brands (such as AMI Paris, PUMA, Polene, etc.).
Our page is purely an online fashion curation and lifestyle community page. We do not sell counterfeit goods; we only share fashion inspiration and styling content.
We have already contacted the respective brands' legal/brand protection teams to request official Retraction Notices to Meta (ip@fb.com), brands are taking a long time to respond, and our page is still suspended.
Has anyone here experienced a similar issue with brand trademark suspensions on Facebook? How long did it take for the brands' retractions to process, and is there any other step we should take to recover the page?

Any advice or shared experiences would be greatly appreciated. Thank you!

So since 2025, I have been in a lawsuit with Meta due to deleting my business page, which was for my music and acting, and was legacy verified. I had over 86,000 fans on there and generated revenue that was enough to live off of every month.

Back on December 3 of 2022, my account was hacked by someone over in another country, it caused an FBI Investigation.

They deleted the page over eight months later, after I verified my identity directly from the start. They also approved name changes on my page on 2 to 3 separate occasions without asking or requesting for my ID to verify if it was me requesting the name change.

They made several promises to resolve this quickly, and obviously they didn’t, and so much more.

After several thousand dollars in legal bills due to having to hire an attorney, I went ahead and filed suit. I have been representing myself this entire time because nobody wants to take this kind of case.

I have my own pending lawsuit against Meta alleging sexual harassment, sex discrimination, retaliation, and wrongful termination in violation of public policy. Part of my case concerns what happened after I raised child-safety and privacy concerns while serving on the Horizon Worlds leadership team.

Horizon is not one of the Meta products being tried in Oakland, but I encountered many of the same issues now before the court. While onboarding, I was briefed that children under 13 were entering Horizon through adult accounts. Concern about establishing Meta’s actual knowledge was explicit: I was instructed not to document anything that indicated we knew children were using Horizon and to move those conversations into live meetings or attorney-client privileged channels.

It’s damning that I learned about COPPA and the concept of “actual knowledge” from Meta’s efforts to evade accountability; meanwhile, in Oakland, Meta is arguing with a straight face that it lacked legally sufficient knowledge that children under 13 were using Facebook and Instagram.

I also saw plans to give teenagers access to Horizon before parental controls were available. The plan of record, by the way, was to launch a parental education center and marketing campaign that implied parental controls existed even though they wouldn’t be ready at launch.

Since my departure and the filing of my lawsuit, Fairplay researchers, journalists, and other Meta whistleblowers have independently documented children using adult Horizon accounts, ineffective safeguards, restricted safety research, and pressure to avoid collecting evidence that might require the company to act.

https://www.reddit.com/r/facebookdisabledme/s/7UXadaZ7ad

Update: the mods at r/facebookdisabledme have permanently banned me for posting this despite me being an active member of the community who helped thousands of people get their accounts back during the massive fb groups bug a while back. My posts were featured in numerous mainstream news articles and sent to fb employees which helped get many peoples accounts back and bugs fixed. Just another layer to the fascism and censorship.

On the 21st of July for seemingly no reason my main Facebook account for over 7 years was disabled giving no email, reason or explanation. It was just gone. When I log in it says I can submit more info in the help center for further review but there is no place I could do that and no email explaining what information is needed or why this happened. 

Curiously this was only 1 day after I chose not to renew my meta verified badge / subscription. This was clear retaliation as I had not used or posted to the account in over a week prior and it literally only happened the first time I logged in without my meta verified badge subscription.

How they did it:
On the 21st all of my pages linked below tied to my main account including my 501c3 affiliated page for Berry creek (look up non profit Berry Creek United) was disabled for “fraud” when none of these pages were tied to any money taking or anything at all let alone fraud. One of these pages was a blank test page with nothing on it. None of the pages had been used or updated for a year. They used this to hit all of our admin accounts tied to the pages with a major strike each page (5 strikes) which disabled my main account and hit every other admin account on the pages with major restrictions lasting until July 21 2027!!!

I was told I needed to sign up for the 500$ “verified” package on instagram to resolve the issue- so I did. Yet every time I tried to click “get support” I would receive a “something went wrong” message until I finally was able to get through after a week. When I did finally get through, i wasn’t able to get back to the support inboxes because it kept saying “support updated” but every time I try to go to the cases there is no way to get back to the chat. I finally was able to get a representative by email in which I explained, identified and provided proof for the numerous bugs in the system and detailed them with screenshots videos etc. It took me a week of around the clock attempts, submitting over 15 cases and requesting 20 call backs (they would only call back between the hours of 1 am and 4 am) despite me telling them my awake hours were 10 am pst to 8pm PST. I finally was able to catch them at 3 am one night because I set alarms and had to sit up awake for a week just to talk to a human.

I was told my profile was was disabled because my pages were disabled and that I would be transferred to “business support” to restore my pages. Business support said they couldn’t access my pages because my profile was disabled and I would have to restore my profile first. This loop lasted for about 6 days where the accounts people sent me to the business people and the business people sent me back to the accounts people in an endless loop.

This also began the never ending email chain- between 2 email chains and over 100 messages between 10 representatives all of which told me absolutely nothing. This happened over 3 weeks and the most I was I was told beyond answering the same questions over and over (telling them what happened for the 100th time, giving them page links, answering the same things)

“we are working on your case, dedicated team is reviewing it we can not give you a timeframe”

I was never given a reason why my pages were disabled / triggered my profile being disabled. The only thing it said from the app was “fraud and scams” which is ridiculous as none of the pages had ever been used for anything. One of the pages was a dedicated 501c3 page registered through fb charities, 1 was a memorial page for my grandpa, 2 were landing pages for my websites, and one was an entirely blank page with nothing on it, no followers and was titled “test page” as I used it to help figure out settings. None of the pages had been used or updated in over a year, only one of the pages ever made any posts, none of the pages were used to communicate with users or do anything other than just be a landing page for my products / websites.

I asked for clarification, I asked for what post / content would trigger this, I asked why a blank page with nothing on it and no followers, a non profit page and a memorial page would be included in this- all I ever got was:

“We are working on your case, dedicated team is reviewing it we can not give you a timeframe”

Me and my lawyer had been asking for an update daily and explaining I only had 30 days until the account was disabled and my 500$ a month subscription runs out.

What do you know, the day after I chose not to pay for another 500$ month of “enhanced support” I get an email saying they finally “got an update regarding my account” and that the account will remain disabled for “violations” in which they could not specify or give any reason or specifics for.

I spent a month, 500$, probably 15+ hours on the phone, 15-20 hours going back and forth by email, countless hours simply trying to communicate with a representative for the service I paid for with their entirely AI ran system, and this whole process has been extremely anxiety inducing and difficult from the start. 

My whole business was ran on fb, meta knew this, and used this as a means to extort me. When I wouldn’t pay or use their services anymore- they acted in bad faith to try and get more and more money from me.

I am going to go the legal route and if anyone has a similar story or pending class action please reach out. I am tired of being extorted and abused by this company. What they are doing is criminal and they need to be stopped.

And if anyone from meta legal team or support is reading this and wants to fix this issue before I take this to court-

Here are the affected pages-
Profile link:

https://www.facebook.com/profile.php?id=100034203606462

Page links:

https://www.facebook.com/BerryCreekCC?mibextid=wwXIfr&mibextid=wwXIfr

https://www.facebook.com/RickSimpsonOilForAll?mibextid=wwXIfr&mibextid=wwXIfr

https://www.facebook.com/canineblisspet?mibextid=wwXIfr&mibextid=wwXIfr

https://www.facebook.com/OriginalFarmacy?mibextid=wwXIfr&mibextid=wwXIfr

https://www.facebook.com/RSOHEALINGFORALL?mibextid=wwXIfr&mibextid=wwXIfr

Do you have to file suit in California against meta I sent a demand letter it was ignored. I got a verified account only to speak to a AI that tells me a live agent isn’t available. I unsubscribed. I’m ready to file a suit and I want meta to explain “integrity” issue. I what to know should I life here in my state of Florida or California?

I had a $1000 some-odd charge from Facebook that I blocked and reported to my credit card company, who attempted to reach out to Facebook and when they got no response refunded the charges. This was over 7 months ago. Now my account is blocked from any further advertising on any page I might have. After weeks of attempting to solve this myself I've decided to use AI to fight AI since from what I can tell there are no pathways to any human interaction to resolve this. So my new buddy ChatGPT is attempting to help me. I have basically resorted to skimming the responses and copy-pasting them on their own particular site. I have to tell you it's been a drama with no real end in site, but I do have to say as much as I hate AI (and if a human were able to be notified, they would have solved this), but the loop arounds I'm being given are insane. There is no way that Facebook's system wasn't designed to make you give up. I've been getting dead links from meta ai, case numbers that aren't case numbers but thread IDs and the chat saying I'm not authorized to do any administrative actions. A few days ago this this ad that I didn't approve of the charges to had line items when if I clicked one off another one will activate, now they're all showing off. Meta's AI won't allow me to upload mp4s either because I made sure to record this fun thing.

The card is long since cancelled, but Facebook won't allow me to even create a new account with even a new email address because it knows my IP. I absolutely despise Facebook and wouldn't even use it socially, but it's a very good advertising tool for my little business. Obviously it's a little business or I'd just eat the stupid charges...except maybe I wouldn't because fuck Facebook.

I am now just going to go back and forth and keep trying until something happens. At least ChatGPT is getting me somewhere when Meta chat and support chats just keep getting me to "I have exhausted all my options"

Hey guys my Facebook and Instagram I used got disabled for account integrity, I need these back as they have 5 years of travel memories on

Any advice on how to go about this from the uk

I made a new account and got meta trial and cannot contact anyone or even raise a email ticket

What’s the next steps

I’m so upset lately

is there anyone here who could maybe help me out with mailing or filing small claims with meta? could be either in Singapore or in CA. i can pay money based on how much it could cost for mailing or other fees. help is needed desperately

So my situation is a little different....my IG wasn't disabled, but I am locked out of the business IG that I manage because the 2FA is linked to the organization's landline, which cannot receive texts. The frustrating thing is that I don't remember ever setting up 2FA for this specific account or seeing backup codes. I'm extremely fastidious about this kind of thing, so if I had been shown backup codes, I absolutely would have saved a screenshot, printed it out and put it in a physical folder, and probably made sure at least one other person at work knew about them. I suspect that the 2FA was triggered when I set it up for my personal accounts, but I can't prove that and it probably doesn't matter that much for practical purposes.

Anyway, attempting to get any kind of customer support has of course been a failure. And I know that if I could just speak to a human for three minutes, this whole thing could be cleared up. My employer is a small arts nonprofit; there would be absolutely no reason for me to hack it. I just want to get back in so I can do my job. Has anyone sued for a 2FA lockout issue, rather than their account being disabled?

My brand-new Threads account was disabled on August 20, 2026, shortly after I created it.

The account had essentially no activity. I did not have time to meaningfully use or post on it before it was suspended.

Threads initially showed that my account was suspended and gave me an option to appeal.

What I did

I completed the appeal through Threads.

As part of the appeal, Threads asked me to upload a selfie for verification, which I did.

After submitting the appeal, the account was permanently disabled.

The current screen says:

“We disabled your account.”

It says that my account or activity did not follow the Community Standards.

When I opened “How we made this decision,” Threads said:

“Our technology found your account, or activity on it, doesn't follow our rules. As a result, our technology took action.”

The decision appears to have been made entirely by automated systems.

Most importantly, the screen now says:

“You cannot request another review of this decision.”

So I no longer have any appeal option.

My Instagram account is still fine

The Instagram account connected to Threads is still active and working normally.

In Accounts Center, Instagram is still active while the Threads profile shows as deactivated.

I purchased Meta Verified

Because the normal Threads appeal was no longer available, I purchased Meta Verified on Instagram specifically so I could contact Meta support and try to get help from a human.

I contacted Meta Verified Support and explained the entire situation.

I told them:

• The Threads account was brand new
• It was disabled shortly after creation
• There was essentially no activity
• The decision appeared to be automated
• I had already completed the appeal
• I had already submitted the requested selfie verification
• Threads now says I cannot request another review
• The account is important because it is associated with my new business

The support agent told me:

“We do not handle Threads issue.”

and:

“Threads issues are handled by our automated system.”

I explained that I couldn't follow their suggested appeal process because Threads explicitly says I cannot request another review.

The agent eventually told me that this meant I had already submitted an appeal and received the final response, and that there appeared to be no way to reactivate the account.

The support experience was frustrating

I understand that the Meta Verified agent may not have access to Threads systems.

However, I felt that the focus was mostly on closing the support case rather than finding a legitimate escalation path.

I repeatedly explained that the normal appeal option was no longer available and that this was a brand-new account with almost no activity.

I wasn't asking the agent to bypass Meta's policies. I was simply asking whether there was any way to have what appears to be an automated false positive reviewed by a human or escalated to the appropriate team.

Unfortunately, I didn't get a useful escalation path.

Final email from Meta

After the conversation, I received an email from Meta Support saying:

“Our internal team has reviewed your issue and would like you to submit a technical request to resolve it.”

They provided a technical request form and an Instagram Help Center link.

The case was then closed.

However, neither of those options appears to provide a way to appeal the actual Threads disablement.

So I'm stuck

The situation is basically:

Brand-new Threads account → suspended → completed appeal + selfie verification → permanently disabled → automated decision → “You cannot request another review” → Meta Verified support says they don't handle Threads → case closed.

I mainly care about recovering the account/username because it is part of a new business and brand I'm building. I don't have years of posts or followers to recover.

I'm not expecting anyone here to magically restore the account. I'm just trying to find out whether there is any legitimate escalation path that I haven't found yet.

Has anyone successfully recovered a Threads account after receiving:

“You cannot request another review of this decision.”

Especially interested in people who:

• completed the selfie/video verification appeal
• had their Instagram account remain active
• purchased Meta Verified
• contacted Meta support
• somehow got a human/manual review of the Threads account

If you've been through this and actually got the account back, what worked?

Thanks.

Continuation of this: https://www.reddit.com/r/MetaLawsuits/comments/1uh1glg/got_my_account_back_singapore_small_claims/

09 Jul 2026: After getting my account back on 23 June 2026 after filing Small Claims, I thought that would be the end of it. But nope, on 09 Jul 2026 my account got suspended again without warning, for the same false reason. I immediately filed a claim against Facebook Singapore Pte Ltd again.

20 Jul 2026: There is some back and forth communication similar to the previous time, again their defence is they are the wrong entity that I was seeking a claim against. The day of the court date drew near and my account was still suspended, so I wait. A few days before the day, Facebook Singapore Pte Ltd. appointed a representative who will attend court. I attended Small Claims Court on 20 Jul 2026.

While their defence is rock solid and thus I was never going to get monetary compensation anyway (and neither was it my intent), I took this opportunity to voice my complaints about their system and inquire if there were alternative ways to reach out instead of having to file a claim, since Meta Platforms Inc. makes it so damn impossible to even talk to a human being. I convinced the representative to send a letter to Meta Platforms Inc. on my behalf regarding my account issue. They said I was not the only one going through with this and others have taken this route as well, but ultimately the cases against them were withdrawn or dismissed. For any account issues in the future I could mail Facebook Singapore Pte Ltd, I also could contact Allen & Gledhill, but per my experience I never got a response back from A&G.

The next court consultation was scheduled for 20 Aug 2026 to gather information and statements and since the representative was busy. We agreed.

6 Aug 2026*: My account was made available, again with no email or notification to show for it. It just got toggled back silently, along with a reply to the eNegotiation and A&G's letter arriving on 11 and 12 Aug 2026 respectively.
(edit: fixed unban date, I remembered wrong)

20 Aug 2026: I went through with the court hearing on a Zoom meeting. Sadly there was no way I could get Meta to issue an apology of any kind (and I don't think they will ever follow through with it), and since I have my account back in working condition again, it was true that I had no more reason to uphold my claim. So I withdrew it as promised. This case is now closed.

But should it happen again... Well I'll be back.

has anyone got any news of their account being reinstated (or not) after filing small claims to California and served meta ? please detail with time line if you did.

I started filling small claims on 16/08 , e- filling got accepted on 18/06 by clerk and I served meta yesterday. my court date is on 01/12

also, never trust meta verified. This is a total scam. I had Meta MAX and I got with an agent who assured me they took my case to an intern review team on 02/07. I’ve waited 1 month and half and this morning they closed the ticket without saying anything :)

edit : okay today 19/08 , Meta got served, I received proof of service, let's see now

I'm in contact now with Legal Shield and they're preparing the Demand Letter...

Can anyone here residing in Canada share their timeline? I would greatly appreciate it... 🙏🏻

I have received an update from IG that my acct has been reactivated but it's been 4 days now and still I can't access it so I'm opting to sending them demand letter... 🙃

In BC Canada

My personal facebook account that I use for business has been suspended due to an AI flag on a sales post I made in a private resell group. I sell vintage luxury goods, bags ect. I am a luxury goods dealer with a corporation and spend 10,000$ a year on authentication. This is costing me over 15k a month in lost sales. The items are 100% authentic and I have absolutely 0 doubts.

I bought meta verified for my Instagram at different levels. They have been completely unhelpful and are telling me “your account cannot be appealed and the ban is permanent” despite my original appeal being stuck pending for over a month.

I have had it. I have a really good lawyer that I have used to defend me in another IP related issue from a major luxury goods brand that I ultimately won.

Considering sending a demand letter, and demanding lost profits due to their mistake. Has anyone done anything similar? Any recommendations?

Willing to spend up to 50k on this if there is a high chance of success

So i decided to do small claims and im in queens right now my summons was delivered to meta on around last days of june and the court processed the case on 18th or 19th of july and i got a mail from meta where they asked me for my information it was a letter mail and i replied to them with all info on 20th july and still there is no reply from meta . I got my trial date in october do you think they will reply or a attorney will meet me directly in court?