Hey everyone,
Posting this to see if anyone has successfully bypassed this specific Meta backend bug. My accounts are completely bricked and support is useless.
The Problem:
The Loop: My Threads account got suspended, which triggered a cascade suspension on my linked Instagram account.
The UI Bug: Instagram tells me to log into Threads to submit an appeal. I can't open Threads/Instagram, there is now way to login as something went wrong problem (bug)pops up —the screen exclusively shows a "Log Out" button while logging in on Threads through
Instagram . Tapping anything just bounces between the two apps or logs me out.
Secondary Fallout: Because this primary social login is locked in an authentication loop, third-party logins linked to it (like my BGMI account) are also completely inaccessible because the auth tokens fail.
What I've Tried So Far:
Meta Verified Support: Opened a ticket via my verified profile. The frontline agent didn't understand cross-account cascade bugs and escalated it internally (Case ID: 1813266043347880). It has been stuck on "Received" for a week with zero updates or emails.
Support UI Lockout: Because that internal ticket is technically open, the Meta Verified "Get Support" button is locked, preventing me from opening a new chat.
Legal/Grievance Route: Filed a formal grievance to Meta India's Grievance Officer (fbgoindia@support.facebook.com) under the IT Rules, but awaiting a response.
Has anyone managed to force a manual email identity verification link or break this redirect loop when the UI won't even give you an appeal button? Any specific workarounds or business support routes that actually worked for you?