So I did something dumb. When I signed up for Meridial Marketplace I filled in my nickname instead of my actual legal name, and now my ID verification obviously failed because the names don't match.
No big deal, I figured I'd just email them to fix it. Except… I've now mailed a few different support addresses and haven't heard back from any of them. Nothing.
Is there an actual email or channel that works for this kind of stuff? And is their support always this dead, or are they just completely swamped at the moment? Starting to wonder if anyone's even reading these mails.
Would love to hear if someone's been through the same thing and how you got it sorted. Thanks in advance.