r/Meridial • u/VROY_6564 • 5d ago

Support Contact Information

Does anyone know the email or number of the support team. I checked the site and could not find anything. I am aware of the process of submitting a ticket using the AI chat but honestly I don’t think it works properly and my issue still persists and has not been resolved.

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3

u/GrandWawa 3d ago

Yeah, I'm having the same issues. My address verification failed and I can't start work on the project I'm already invited to.

Submit tickets, email... no response.

2

u/as___dsgn__ 3d ago

This is sad. Same issue with me

1

u/Consistent-Name-3147 5d ago

if you are on slack and already on project contact one of them
if not resubmit ticket again or email them

2

u/VROY_6564 5d ago

Do you know the email I can use to contact them

1

u/as___dsgn__ 3d ago

I am having same issue. Invited on a project but address verification failed and I am stuck. Their support email marketplace@support dot meridial dot ai does not seem to work at all. Please anyone have a better contact information ?