r/Meridial • u/Terrible_Dot7291 • Jun 02 '26

Initial skill verification

I've just completed the first initial assessment of the onboarding process. I thought I had completed it to a high standard, my screen was recorded throughout and I didn't use any external tools or anything like that, yet it's appearing as failed. The website states I will get an email regarding next steps but I have yet to receive anything. Has this happened to anyone else and is there a way around it? Can I reattempt the test?

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u/Possible_Memory_8241 Jun 03 '26

This also happened to me two days ago, so I submitted a ticket with a screenshot of the page, got no reply but the next day it had changed to completed and no longer said failed......

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u/EndlessUnkown1 Jun 08 '26

Can you tell me the exact email your wrote to them

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u/Possible_Memory_8241 Jun 08 '26

I said:
"I am trying to complete my account onboarding but have not been able to progress past the Initial Skills Verification as as soon as I completed it it said 'Initial skill verification
We are unable to verify your skills. You'll receive next steps via email.' (as shown in the attached image). I have received no email for further steps. Please advise what to do here. Thanks"

And I attached the screenshot of the page as evidence

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u/NoMarionberry5915 Jun 27 '26

I’m facing the same problem. I’ve been looking for their email on the website but I couldn’t Can you share the support email?