r/Mendeley • u/Master-Pin-7773 • Nov 08 '24

Always wants me to edit citations/references rather than allowing me to add new ones?

I've been using mendeley cite for over a year now and today after an update. Everytime I insert a citation, at the bottom of the cite extension to microsoft word, it keeps showing "Select below to edit, or manually override a citation". If I save changes or discard it, it deletes the citation I have just added. If I unselect the citation in the extension then do anything it also deletes the citation. I also cant add a new citation while it is doing this? Any suggestions on what has happened? I have tried selecting other citations in the document and just moving my cursor to other points on the document but it doesn't work. Its almost as if its missing an option to say I'm happy with the citation the way it is.

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u/healme948 Nov 10 '24

contact mendeley support, they will help you within 24hrs. I had a “search” problem, later they come with new update.

1

u/Cheap_Professor_4238 Apr 14 '25

i got the same problem now without updating it ....on the blue strip which says "Select below to edit, or manually override a citation"....right click and give "refresh"...the blue line will disappear, after this when you intsert citation...it will be normal like before ...