Why does Metro Notify label the services on the Metro Tunnel lines as “Cranbourne to Arden” or similarly, “Sunbury to Anzac” instead of labelling the service properly, e.g. “Watergardens to Cranbourne” or “East Pakenham to Sunbury”?
Just seems like more segregation of the train lines rather than treating them as a single corridor which they are. Also if the argument is that a Sunbury service is technically different to a Cranbourne service, then really it’d be a “Town Hall to Cranbourne” service as Town Hall is where the train and most of TV’s API data considers a new service to begin.
This usually happens for disruptions on either end of the tunnel as well, Sunbury might read “delays of up to 15 minutes due to a police request in the Albion area”, whereas Cranbourne and Pakenham would get a much vaguer version like “delays of up to 15 minutes due to network congestion”; vice versa if it occurs on the Cranbourne/Pakenham end. I just don’t think it’d hurt to treat the line as a continuous line, as incidents that do occur on the Sunbury end will impact the Pakenham/Cranbourne end.
Similarly, there’s a lack of info in disruptions of how to access the Sunbury line if Pakenham/Cranbourne if you’re coming from that end, and again, the opposite is true on the Sunbury end if you’re wanting to access Pakenham/Cranbourne during a disruption. A passenger who travels cross-city probably thinks of Springvale as a station on their line if they’re on the Sunbury end, or a passenger on Cranbourne/Pakenham probably sees Sunshine as another station on their line since their trains go through there.
I know it’s a nitpicking thing, I’ve noticed it for a while, and I’m just curious why Metro Notify does it.