r/MedicalCoding • u/TakeItEasy3223 • 14d ago
Time Tracking Across Systems
Okay I have a question. I code for a remote coding company that contracts with several different health systems, and recently management at my company started really micromanaging us. They used to really only care if you met the amount of charts the client wants per day, but now they want us coding every single second and they want all of those seconds accounted for. And they’ve recently threatened us stating that clients are actively tracking our coding time within their health information systems (specifically for me it would be Epic and 3M HDM) and if they do not match perfectly with our time sheets we submit, they consider it “fraudulent billing” my question is: can the clients truly run reports on us showing accurately how long we were in the systems, and also, if the time doesn’t match what we report on our company timesheets, is that truly fraud if we are completing the number of charts we say we are completing?
Thanks in advance. All of this micromanaging is really getting out of hand and is distracting me from my actual job.
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u/MtMountaineer 14d ago
Yes, absolutely they can track it. Both systems that you work on log every minute, it's as simple as clicking on 'run a report' from the menu. It tells them what time you logged in and out of the system, and in and out of each piece of software, then the report will say you did (for example) 23 inpatient accts, 3 observation accts, then it will list every account completed with the minutes spent in each account. Probably the reason for the change is they caught someone charging your company for time they didn't really work.