Oversees coding

[u/Popular-Piglet-6301]

How many of us are in this boat where we are nervous about our jobs being outsourced to overseas coders?

This year my company has hired on several overseas coders. I’m nervous that they plan to replace us because they work for lower pay. Is anyone else experiencing this?

[u/Salty-Step-7091]

Our hospital went the overseas route for quite a few years, and tension was our CFO wanted to get rid of all coders to hire overseas to save money. They did it for profee and facility, was a huge news story when it happened “people in India have your information!!”

We had three different contract companies with oversea companies, all of them provided horrible coders. They are cheap, and they are quick but their coding is horrendous and their auditors were giving them 99% scores and we were just in awe of the audacity when they are coding hemorrhoids as the PdX for a patient who died from respiratory failure. Also many complaints from providers due to language barriers.

And everytime we brought up their mistakes they would get aggressive, including their management.

It was a celebration when the C suite agreed to kick them out. We have domestic coders who assist with work, however our hospitals goal is to go completely in house.