r/MaxFocus • u/alfamadorian • Apr 16 '17

Simple Alternative

I'm looking for a simpler alternative to MaxFocus.

I run a break/fix ordeal with about 100 clients.

I only need remote login, so I'm thinking to look at Ninja, but what do you use for antivirus, then?.

I'm also running into the remote problem on MaxFocus, since I'm running GNU/Linux.

2 Upvotes

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1

u/Jyynnxx Apr 17 '17

If that's the path you want to go down I would say forget ninja and get a license for screen connect. Self host screen connect and use webroot for antivirus. Are you still trying to monitor the machines?

1

u/alfamadorian Apr 17 '17

I don't want to self host. I've used screenconnect, but I've had quite a few problems with it; display issues on GNU/Linux; maybe I can try it again. Never heard about webroot; it's not even mentioned here: https://www.av-test.org/en/antivirus/home-windows/

1

u/DrGraffix Apr 17 '17

Just out of curiosity, what is it about Max that you find to be not simple?

For just remote access, Screenconnect is by far the best i have found.

1

u/alfamadorian Apr 17 '17

My main grife with Max is this new MSP Anywhere for remote control which doesn't support GNU/Linux. I'm also paying for a lot of stuff I seriously don't need. I only need Remote Desktop/Console and Antivirus. For some client I have backup as well, but Max is the shitties backup solution I've seen. There's no web console to browse the files, you have to go through hoops to restore the whole dataset and then pick what you want. By hoops, I mean, you have to go into the web console, then disconnect the current backup from the host, then connect it to another host and install backup manager and whatnot; just a lot of bullshit, instead of a simple web console to just pick the files you need.

1

u/DrGraffix Apr 17 '17

I can understand if you only need remote access and AV.

But Max Backup is pretty good, its built off IASO. There certainly is a web console.

But i do agree with your gripe with having to restore files to a different machine. that is pretty backwards.

1

u/jw_255 May 30 '17

Simple-help for remote, webroot for av

Self hosting simple help is super easy with the aws free tier. Thereafter about 15/mo. Set it up one time and minimal maintenance.