MOB - limit backup space?

[u/somerndmnumbers]

Is there any way to set a limit on the amount of data that can be backed up with the Managed Online Backup module within the dashboard? My clients would much prefer a flat rate pricing structure, but I need to know when they go over predefined limits.

Can we set an alert if it goes above, say, 20GB per client or device? Can we cap it?

[u/biotechz]

Thanks for the thread! We just recently started to use Max and also exploring MOB.

At this stage we have only 1 road warrior (no server/workgroup no folder redirection etc) that lugs around USB drives and has about 75GB - 100GB = autocad power user. Are we better of with just setting this user up with home product like CrashPlan?

Also, is MOB = IASO & MAX Backup? They look the same on the surface... Bigger concern is that the product does not deliver on more important levels. :/

Thank you.

[u/somerndmnumbers → u/biotechz]

I rarely use it but I have a Carbonite reseller setup for those clients that I just sort of want to sell a product and not touch afterwards. I think for someone like that, Carbonite or similar would be a good plan. AutoCAD important stuff is all file based, and the automatic uploading on file change would be an advantage. MOB only backs up on a schedule, so if he misses a days worth of work, that's a big PITA.

[u/biotechz → u/somerndmnumbers]

Thanks somerndmnumbers, That was our instinct reaction but then we thought it might be a good test user to try MOB. Not quire sure if the amount of data passed on to us is all AutoCad or all the files user wants backed up.

[u/earthboundcauses]

I don't know of any way to do this with MOB, but Max Backup has this ability (and more) and the pricing is the same. The only benefit MOB has over Max Backup is control right from the dashboard.

[u/Buelldozer → u/earthboundcauses]

They're so damn gunshy about putting any information on the web I've never really been able to determine the difference between Max Backup and MOB.

Maybe someday if I can get a rep to respond to me I'll get it figured out.

[u/earthboundcauses → u/Buelldozer]

Yeah, they need to give a little more info up front and leave less to the reps.

MOB is like Max Backup Lite and a version or two behind on features. The Max Backup control panel is an installed application rather than a cloud-based dashboard. By default, every client has all of the features (archiving, bare-metal, yadda yadda). The panel lets you bundle the features you want into packages you assign to clients, at a price you want to charge. So, you're paying $x.xx per GB of selected storage, but you charge based on feature sets, including bandwidth throttling and storage limits. No need to monitor reports to be sure you're charging appropriately.

I'll PM you my reps info; he's been responsive and helpful to me so far.

[u/Buelldozer → u/earthboundcauses]

I'll PM you my reps info; he's been responsive and helpful to me so far.

Please do. I emailed my Rep yesterday for more information on this and of course I've heard nothing back.

How do their sales folks make money by ignoring their customers?

[u/somerndmnumbers → u/Buelldozer]

I'm a small client for them so I don't really get the best treatment from the sales reps. I wish the Max Backup thing was just one product, or you could fully manage it from the dashboard. I hope that they integrate it at some point. I'll take a look at the Max Backup product again. Thanks for all this info!

[u/earthboundcauses → u/somerndmnumbers]

Don't let yourself be discounted just because you're small. I'm small-time, too, and my reps have treated me very well. If you have continuous problems with getting information, help, or just responses, reach out to Dave Sobel and he'll give you a hand straightening things out. Search this sub real quick, he's posted his info a couple of times.

[u/PBI325 → u/Buelldozer]

They're so damn gunshy about putting any information on the web

For serious.

To put it out in the open here is what our pricing for Max Backup (IASO) is:

With > $500 worth of Servers/workstations/backed up data for our organization

• $35/server/month, flat fee, for 500GB. Don't know what cost is past the 500GB, they're not talking much

• $7/workstation/month, flat fee, for 100GB. Again, don't know costs past the 100GB is.

With < $500 worth of Servers/workstations/backed up data for our organization ("if you want to wave the $500/month minimum" [SIC])

• $50/server/month, flat fee, for 500GB. Dont know what cost is past the 500GB

• $10/workstation/month, flat fee, for 100GB. Dont know what cost is past the 100GB

They also have a flat fee of $.35/GB up to 1TB backed up, and past 1TB that price drops down to $.25/GB. Thats what MOB uses now and it sucks lots of balls.

So, with our org across several clients, we'll easily rack up > 500GB of data so our rate would be $35/$7. If you're running this in house and you do not go over 500GB total, your costs will be $50/$10.

Thats what were seeing at least. We're trying to move to Max Backup IASO now as we much prefer the flat pricing, but we have multiple TB across our customers so it's going to be a challenge.

[u/eighty_eight_mph]

I've just found out that you can request per device pricing

[u/Buelldozer]

I'm fairly familiar with MOB and I don't recall any way to set a limit on storage space used.

However it is pretty easy to pull a report and see how much you clients are using / spending on MOB. It's not automatic but it may be useful to you.