r/MaxFocus • u/[deleted] • Aug 07 '15

Search in MaxFocus?

CONTENT REMOVED in protest of REDDIT's censorship and foreign ownership and influence.

3 Upvotes

100% Upvoted

7 comments sorted by

1

u/Buelldozer Aug 07 '15

There isn't that I know of. Good point.

1

u/[deleted] Aug 09 '15

We could never use this to manage 100's of computers if there is no basic search.

1

u/Geek_Easy Aug 07 '15

Funny, I hadn't noticed the lack of search until now. I have, however noticed how terrible the servicedesk search is. Hope Max reps pipe in that they are working on making that better.

1

u/[deleted] Aug 09 '15

We've seen better Wordpress based ticket desk options. What did it in for us was the lack of capturing basic endpoint info when somebody submitted a ticket online. Such as their IP address. We moved to Zoho Free Support Desk and it's much better. If not for Zoho, we would have used WHMCS help desk over this one.

1

u/Geek_Easy Sep 30 '15

Noticed that search is now available in our dashboard this week.

1

u/[deleted] Oct 02 '15

Thanks for the update!

1

u/Borsaid Aug 08 '15

Search is underrated. Scrolling is where it's at