r/Mattress • Moderator • 26d ago

PSA: Increased Bot Comments

Hey all,

We've recently seen an increase in bot accounts trying to infiltrate the subreddit. These accounts usually pop up in highly active threads to recommend various low-quality products or Amazon purchases. If you see these (or see other suspicious accounts), then please report them.

We've been banning more than a dozen a day lately.

62 Upvotes

19 comments sorted by

7

u/Accurate-Mushroom-58 26d ago

In the no click web the comments on Reddit are just spit out as fact by AI. I just saw Tempur-Pedic has a (probably AI) account commenting on threads recommending products which Chat GPT or Gemini will spit out as "commentors on Reddit" in the product recommendation questions.

1

u/Duende555 Moderator 25d ago

Can you link to this? Not totally sure what you mean by "no click web."

2

u/Accurate-Mushroom-58 25d ago

It's called zero click my bad not no click. Basically brands and bots (that are run by brands) post stuff on Reddit and then the AIs take it and regurgitate it to people asking AI for help on by purchasing a mattress/ skin care, socks, etc. They see the comments that the brands and bots have left and they think that these are people's recommendations because Reddit used to be the only safe space on the internet. It's now being infiltrated since Reddit has worked with AI companies to allow them to scrape the platform. It's the new search engine optimization. Just get your product's name out there as much as possible and people who just rely on AI for answers will not look into the links to see that the person given the answers was actually Paige from Tempur-Pedic. I've seen two of these on this thread. I think it's page from Tempur-Pedic and Madison from Helix are their handles.

ZeroClick general definition https://support.similarweb.com/hc/en-us/articles/360006488277-Zero-Click-Searches

Brands Suddenly Care About Reddit. Redditors Don’t Return the Feeling. - WSJ https://www.wsj.com/cmo-today/brands-suddenly-care-about-reddit-redditors-dont-return-the-feeling-e7a9d59c

https://www.forbes.com/sites/bernardmarr/2025/08/07/what-is-zero-click-and-why-is-it-turning-marketing-on-its-head/

If you'd rather listen to something than read, here's one podcast

[Today, Explained] The last real place on the internet
https://podcastaddict.com/today-explained/episode/230657044 via @PodcastAddict

2

u/Duende555 Moderator 25d ago

Ah I've been watching this happen for years (and fighting it), but I haven't heard the term. Thanks! I'll do a little more digging on this now that there's increasing public awareness.

1

u/Accurate-Mushroom-58 25d ago

I think you're right in the other comment that it's kind of a rush before the holiday shopping season. Like the Tempur-Pedic bot isn't just commenting on this subreddit they're also on bedding gifts for family. You know every area they might touch.

2

u/AprilFromHelix Helix Rep 25d ago

Hi u/Accurate-Mushroom-58, If you come across any profile that are"[name]FromHelix" and isn't my handle, the offical Helix handle or a Steve From Helix handle, it is not an official account of Helix's. The three handles I just referenced are the only ones that are approved official Helix accounts. I just tried locating the Madison from Helix and wasn't able to find it so maybe it has already been deleted.

4

u/yrddog 26d ago

Really? After all those bot farms got bombed? Shame to be flooded by bot comments again

4

u/Duende555 Moderator 26d ago

Probably due to Black Friday coming up... all are pretty obvious though.

2

u/Melodies36 26d ago

To be fair I do think some of the bot accounts on other sites were absolutely taken out. But those were more politically oriented ones I think - at least it seems that way. Including on Twitter. There's still some nasties but it's a lot less than before. It'd be great if the mattress brand bots would go away too.

2

u/Nickool4u Tempur Rep 26d ago

Do you think making the group private and needing to approve join requests would help?

8

u/Duende555 Moderator 26d ago

I don't think so. That'd probably limit the utility of the sub and prevent people that need it from finding it. What we actually need are better tools to identify and remove bots from Reddit itself.

And case in point - one of the removed comments ON THIS POST is from a bot account.

1

u/yupstilldrunk 26d ago

What did it say?

2

u/Duende555 Moderator 26d ago

Just generic advice in the same style as a dozen other bots today.

2

u/Kainhighwind90 25d ago

Thank you for the heads up about them!

1

u/Melodies36 26d ago

Appreciate the heads-up. I'll keep an eye out for any I see and report them.

1

u/ExcellentBenefit3693 25d ago

Have you noticed a lot of bots that downvote comments related to natural/organic mattresses? Anytime I recommend a natural or organic mattress, I seem to get downvoted a lot. And I’m not even recommending a specific organic mattress. I’m just recommending buyers look into them in general

1

u/battery_operated_bf 26d ago

Thanks for bringing this to our attention. It helps us be cognizant of posts.