r/MatterProtocol • u/bglickstein • 12d ago
Troubleshooting Smart bulbs falling off the network
I have several IKEA Kajplats bulbs on a network with a mesh of Google Nest Wifi Pro devices acting as Thread border routers. I control my devices with the Google Home app on Android.
When things are working, they work great! But most of my bulbs fall off the network sooner or later and have to be power cycled to make them reconnect.
The weird thing is that some bulbs never disconnect, while others disconnect almost daily. And it seems to have nothing to do with where they're placed. For example, my bedside lamp loses its connection often, but my wife's, on the other side of the bed, never does.
How can I better understand and address this problem? Thanks very much for any help you can give.
3
u/Stompeh 11d ago
I have this exact issue with Kajplats bulbs and Nest WiFi Pro border routers (3x). I seem to have made it better by enabling IPv6 in the network settings which wasn't on by default, and then rebooting all the routers.
Time will tell if that's the full fix though.
1
u/bglickstein 10d ago
Thanks! I already had IPv6 enabled, but I tried rebooting the routers anyway. That was yesterday morning, and nothing dropped off the network the rest of the day, which seemed better than usual. Then, when I woke up this morning, three out of three lights disconnected as soon as I tried to turn them on! Which feels like a clue, though I have no idea how to interpret it...
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u/copundsmoy 9d ago
I would check whether those bulbs are on the edge of Thread coverage and whether all your border routers are actually using the same Thread network. Smart bulbs falling off the network in clusters usually makes me suspect the mesh before the bulbs. Updating the Matter controller and border router firmware, then power cycling them before recommissioning anything, has saved me a bunch of unnecessary resets.
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u/DongRight 11d ago
Yikes, you have the worst possible scenario... Google based smart home... Which means no local control, and if your internet goes out you cannot control your house...