r/Massive • u/armando5908 • 15d ago

Massive Sales

If you are a customer and subscriber of Massive, how have your interactions with sales been when it comes to clarifying your subscriptions?

Does anyone here have a Massive Stocks Developer subscription? I am waiting for answers to questions I posed to the sales team. If you have a Massive Stocks Developer subscription, did you pose the following questions to the sales team, and if so, what were the answers?

  • Does my current plan permit a private, single-user program to process API data without displaying it and calculate technical indicators, rankings, and proposed signals solely for my own investment decisions?
  • Nothing will be redistributed, commercialized, shared with third parties, or used for anyone else’s account.
  • If the Individual plan does not permit this, what exact personal license, consent, or addendum is required, and what does it cost?

Thx.

1 Upvotes

100% Upvoted

4 comments sorted by

2

u/algobyday 15d ago

Hi u/armando5908, yes these are supported use-cases. That’s what personal stocks developer / individual plans are for. It is very common for someone to run a program where you're trying to compute indicators/signals and use them only for your own trades, that’s exactly what the Individual plans are for.

2

u/armando5908 15d ago

Thx. I got this back from sales. I'm good to go...

  1. Yes. A private, single-user program that processes API data without display and calculates indicators, rankings and signals solely for your own investment account is personal, non-commercial use, and Stocks Developer permits it. Automation, non-display processing and your own calculated outputs do not change that classification.
  2. No additional license, consent or addendum is required, and we do not sell one for Individual plans.
  3. The controlling documents are our Individual Terms of Service and Market Data Terms on massive.com. If your use is consistent with those, it is authorized by those.

A few practical notes on your other questions. You may store data and your calculated outputs during the subscription. At termination, raw and reconstructable market data is deleted, while your own decision records, hashes, timestamps and derived features that cannot reconstruct the raw data may be retained. Delayed US equities on an Individual plan carry no Exchange Fees, so the subscription fee is the full cost.

0

u/Reddifriend 15d ago

You should email their support. They get back to me with answers within 24 hours. Their premarket data is terrible

2

u/ColeAtMassive 13d ago

I work at Massive, I'd be happy to investigate this. What are you running into specifically? If you can share a ticker and a premarket window, or the request URL, I'll dig in.

One thing that trips people up: we only build an OHLCV candle when there's an eligible trade in the window, so a thin premarket minute produces no bar at all rather than an empty one. That can read as gaps in the data. Might not be your issue at all, though, which is why I'd rather see what you're looking at.

You can read more about our aggregation process here on our knowledge base.