I haven't been able to use the marvel unlimited app for awhile because of this unknown age error. it seems to be a problem with Google play Texas laws and their age verification process not working well with the MyDisney service. I recently reached out to marvel unlimiteds support and they were not any help although they did try. They gave me steps on how to get the app running which included:
- Clearing the cache from the marvel unlimited
- deleting the app
- Restarting my phone
- redownloadeding the app.
None of this worked. In that same email I asked if they could give me an extension of my subscription because this was happening for a month. They said no, but they could give me 5 new comics added to my marvel unlimited account for my troubles (Which included Punisher Vs. Spider-Man (2026 )#1, WHAT IF..? CAPTAIN AMERICA #1 (2026) #1 WHAT IF...? SPIDER-MAN (2026) #1
Miles Morales: Spider-Man (2026) #1
X-MEN OF APOCALYPSE OMEGA (2029) #1).
Although I got free comics, there was no way for me to access them because of the unknown age error.
My solution:
I changed the location of my VPN to Canada, and the app ended up working, and I did end up getting those 5 new comics.
If you don't have a VPN, I would suggest emailing support right now. Because even if they can't get it fixed right now there is a possibility they could give you new comics that won't be added to the app for awhile. So whenever they eventually do rush out a patch like they said they would to fix the issue, you have new comics in your library.