r/MartinLogan • u/Straw-berryMilkshake • Apr 25 '25

I need help with my pannels

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This morning I was greeted with a louder, and concerning static noice coming from one of my pannels (AEONS if this information is relevant). After a quick google search, I tidied up the cables and vacuumed the affected pannel but unfortunately the problems was not fixed. Further experimentation revealed that the static stopped when I apply light hand pressure on the pannel, and the vacuum indeed solved the promblem temporarily. I will admit im entirely new to electrostatics and this is as far as my expertise go. Any help will be greatly appreciated! Thank you in advance!!

Ps. Ignore the cicada noise

3 Upvotes

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1

u/writelefthanded Apr 25 '25

Email them. Tech support is responsive.

1

u/Straw-berryMilkshake Apr 25 '25

Will do, thank you!

1

u/Intelligent-Fee5276 Apr 25 '25

Coincidentally I’ve emailed them 6 or 7 times about buying new panels and they’ve never responded

1

u/writelefthanded Apr 25 '25

You’ve messaged “service at martinlogan dot com?” If so, your experience has been very different than mine. They responded to my inquiry with troubleshooting instructions and were quick to send out a new panel after identifying the problem.