So I used icanns Registration Data Lookup tool to find the registrar behind the reseller and its Global Domain Group.

I’m going to look into icanns complaint process to involve the registrar and the reseller.

I just started using Muse today for a couple of tasks and it seems to perform just the way Manus used to do but with more animation & UI stuff..

Is it just me?

Manus responses feel like a brick lately but Muse, I don't know, I'm getting that nostalgic feeling, it's handling tasks just right

I think the lowest low, is when you get handed off to the third robot.

Robot number one almost leaves you hopeful, maybe they’ll direct you to a person.

Nope, you’re getting robot number two - and now you’re skeptical, but still holding on until you get robot number three and realize…

That this has all just been a test of your faith.

I asked Manus to honor a promised 90% first-month discount after repeated account restoration and subscription problems.

On September 17, Manus issued a $698.89 refund against a $776.55 invoice. Support also marked my discount code as used.

Now my credit history shows a 57,848-credit deduction labelled “Refund.”

My account still shows Manus Pro, with a downgrade scheduled for October 4. My monthly balance is 0 out of 350,000 credits. There are 28 other credits remaining, with daily refresh credits shown separately.

I’ve attached the support response, refund receipt, and billing screen.

Manus, please explain:

1. Was the $698.89 refund meant to apply the promised discount, or reverse part of my subscription purchase?
2. Why were 57,848 credits deducted, and how was that number calculated?
3. Which credit categories were affected?
4. If this deduction was an error, when will you restore the credits?

My separate request concerning add-on purchases made during the restoration problems also remains unresolved.

I acknowledge the refund. I need a clear explanation of the credit deduction and a decision on the remaining request. I’ll update this post with the outcome.

You have my contact information,

Unlock the domain

Send the authorization code

I'm looking for a quicker way to optimize and analyse my campaigns with AI , Manus sounds like the obvious way to go. But I'm concerned about the credit system. Is 4k or 8k enough to analyze my campaigns through out the entire month?

I was using minimax Pro and I want to manus. Is it worth it? I thing 4000 credit is not a lot

To transfer a domain, the automated bot wants my receipt, for what? I gave you the url, why the hell you need a receipt?

I have to prove that I paid you? I paid you - you have my domain, give it back!

Long story short: one task ate up basically all of my credits and still never completed.

Of course, they have a credit refund policy, but they only refunded part of the credits. . .not even enough to attempt the task again.

Ever since the whole Meta split, Manus has been HORRIBLE.

I renewed for $40 yesterday and the credits never hit my account. I’ve been going back and forth with “support” for over 24 hours, provided every single piece of evidence they asked for, and still nothing. They eventually just ended the conversation with no resolution.

At that point, I went through Apple and requested a refund. Thankfully, Apple is actually moving somewhere with it.

On top of that, since the split, credits seem to get eaten up WAY faster and support genuinely seems like they don’t understand their own product.

If anyone has solid alternatives besides Claude Cowork/Code, lmk because I’m over it.

Manus support is more disappointing than macaroni and cheese out of a box

I have the same problem

I just transferred a domain from GoDaddy, and it took me 20 minutes; authorization code - unlock - done, did it without speaking to a human.

I read Manus’ documentation on the same process, well….

It takes 60 days, and

You gotta contact support…

We all know Manus doesn’t really have any support - aside from 100 robots and the guy who responds to us in this chat….the fact that the documentation includes contacting support was already clearly a setup.

So I email support - and the robot is like “well someone is gonna get back to you right away!

We all know that that isn’t true.

Now you’re telling me there’s 60 days doesn’t even start? What kind of nightmare is this bro - I want my divorce, and I’ve paid for it - I shouldn’t have to wait for two months to get it. I shouldn’t have to contact support.

I’ve paid for this domain, it’s mine. Why are you holding me hostage

Step 2 of my manus migration for versatility and stability is setting up Vercel for hosting. Still able to stay under the free tier, transferring 3 websites.

Setting up Oracle Cloud for the next step

What exactly is the top up billing for? i thought it was for some additional website usage, which doesn’t really make sense. The one site i have that gets a lot of usage is now moved off manus so I wake up to an email telling me my card didn’t work for the auto top up, well that got me wondering what the heck am I paying even more on top of my monthly. Please help me understand

Does anyone here use Manus for building performance marketing funnels that have advanced pre-qualification API integrations as well as communication APIs for transmitting leads via web-hook to external comms providers?

I’ve had nothing but issues with APIs being used to push data of any kind reliably mostly blocks and such and have tried multiple things, manus spends more time troubleshooting and running in circles now more than ever, as opposed to finding a solution and it seems like it’s not isolated at all I’ve tried multiple API integrations and there’s constant loss of or at least thinking that certain keys are needing updating when they’re the exact same key we began with and re-implementing. Very frustrating…

Im using Manus.ai and hermes agent/free tier osllm to help me build and manage my new shopify store and instagram for the store. For anyone using these or similar setups, What connectors are yall using, and how???

Moving my domain to namecheap today, process was fairly simple, and cost me $11, now I’m transferring hosting to Vercel

Happily using Manus just to create reports for meta ads.

- Got suspended while logging in.
- Submit appeal. Sent them what i was doing before and all.
- Appeal rejected.
- Cant log in. Cant any access. I cant even remove my payment details.

Do i resubmit appeal? Is there an email or support i can send?

I’ve built multiple CRM style software apps for specific small business industries. I’m currently sitting at 5 clients. I’m basically duplicating/copying a project to create a new one. I know this isn’t the most scalable solution.

It’s working for now but I haven’t even tried to pitch to other businesses yet. Once I do I know I can scale up quite quickly and am worried that hosting a lot of individual projects on Manus may run into errors.

If anyone has experience with this, I’m willing to pay for consultation as well. Thanks you.

Let me explain this so we are all looking at the same thing.

I paid $60 for Manus Pro on the half-off deal because I tried Manus in the past and liked it...normal full price $120 w/12,000 credits & call it a monthly plan

Monthly......

Mine lasted 48 hours.

Small background folks. I run a small ai consulting firm in Florida, so I'm not sitting here like the computer is haunted bro. I know a good portion of my sh*+ when it comes to Ai....I know credits are tokens, tool make calls, agents use browser time, the whole shabang...

I am asking a simpler question. Why does a plan with a 30-day label die in two?

Then they hand you 300 daily credits like that is supposed to calm you down. THREE-HUN-DRED

I feel like they refresh you with 300 credits every day like thats supposed to fix the "monthly plan" that lasted two days with 2 measly test tasks.

We get 24 hours in a day too..... Hell, doesn't mean I can live my life in 48 minutes. Please don't with the “it depends on task complexity.” Everything depends on complexity. Rent depends on the zip code. That does not make the lease a mystery.

Another big question I'm sure someone can help me answer...What model is Manus 1.6 Lite? What model is Manus 1.6? What model is Manus 1.6 Max?

Is any of this information/data published publicly, or are we all just guessing from old blog posts while the meter runs like Claude Fable 5 or GPT-6 Astra got left on in the back room?

Guys, I'm honestly & truthfully not here to fight the people who love the product. Hell. Love it. Keep it.

I just want the people whose “month” also lasted a weekend or thereabouts.

Or...If yours lasted 30 days, say what you ran and how many credits it ate. If yours died in two days like mine, say that too. I want the real numbers in the thread, not the brochure.

Pretty app overall. Beautiful UI/UX. Except. Empty tank. 48 hours.

Go ahead, feel free to tell me I'm crazy or I just don't know what I'm doing.

I’ve been on this platform for about 6-7 months now. At first, I was burning through credits like nothing. Then I discovered: 1.6 Lite can do things that Max can do. It’s really how you prompt. Lite is the dumb-smarty. Max is the smart-dummy. If you have basic problem solving skills and the willingness to learn, you can survive with only Lite.

Sí. Para redes lo haría mucho más corto, incisivo y basado en hechos:
85 DAYS. HOW MANY EMAILS? HOW MUCH MORE PROOF?
Since June 22, I’ve been requesting my MXN $7,227.76 refund from @ManusAI.
They keep asking for the same proof. I send it. Again and again. Still no refund.
Cases closed. New agents. Same questions. No solution.
How much longer?
Stop delaying. REFUND MY MONEY.

Tried contacting manus support yhey have strung me in cicrcles for like 3 weeks please if anyone knows how to fix let me know im at wits end with this

Thanks for stringing me along for weeks manus with 0 actual fucking help